SOLACE HOSPICE
Provider Information
- Address
- 2520 STANWELL DR, SUITE 100
CONCORD, CA 94520 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 18, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SOLACE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SOLACE HOSPICE compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life75.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months56.7%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,295 · 85th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 6.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment94.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment90%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life6.3%
- All care steps completed90.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia32%
- Heart and circulatory disease13%
- Stroke26%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Supporting Your Loved Ones
Solace Hospice serves families throughout Concord, California, from their office on Stanwell Drive. They provide end-of-life care focused on comfort, dignity, and personal support for patients in Contra Costa County. Choosing a hospice team is a deeply personal decision that changes the rhythm of your daily life. This provider works to manage symptoms so your family can focus on spending quality time together. That is the core goal of their mission. When you look for care in the East Bay, having a local team nearby makes a big difference in how quickly they can respond to your needs. They are there to walk this path with you and your loved ones during a delicate time. It is a big step to take, but you do not have to walk it alone.
About SOLACE HOSPICE
Solace Hospice has been a Medicare-certified provider since November 18, 2020. As a for-profit organization, they operate with a specific structure designed to meet federal standards for hospice care. You might wonder what that certification means for you. It means they must follow strict rules set by Medicare to ensure they provide safe, quality care to every patient. Families should know that being Medicare-certified is the baseline for quality. It ensures that the agency has passed government reviews of their staff, their care plans, and their safety practices. The thing is, not all providers are the same. You should always look at how a team talks to you during the first visit. Do they listen to your concerns? Do they explain things in a way that makes sense? That connection is just as important as their paperwork.
Quality Care Rating
Understanding Hospice Care in CONCORD
Finding the right care in Concord involves looking at the specific needs of your family. Contra Costa County has many resources, but hospice is a unique type of care. It is not about giving up. It is about choosing to prioritize comfort over aggressive treatments that may no longer help. Many people wait too long to ask for help. They think hospice is only for the very last days of life. The reality is that hospice can provide support for months if a doctor certifies that the patient has a life-limiting illness. This extra time allows for better symptom management and emotional support. And that changes everything for the patient. You have the right to choose the provider that feels like the best fit for your home and your values. Take your time to compare your options.
What to Ask When Choosing a Hospice Provider
It is smart to prepare a few questions before you meet with a hospice team. First, ask how quickly a nurse can get to your home if an emergency happens at night or on the weekend. You need to know that help is truly available 24/7. Second, ask how they handle pain and other symptoms. Do they have a specific plan for your loved one? Third, ask about the role of the hospice aide. They are the ones who usually help with bathing and daily tasks. Finally, ask how they support the family after a loss. Grief support is a huge part of the hospice benefit. Do not be afraid to ask these hard questions. The staff expects them. A good provider will be happy to give you clear, honest answers that put your mind at ease.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories, wisdom, and memories. Preserve their unique voice and history for future generations with a simple, guided way to record their life journey.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.