PRIM HOSPICE CARE INC
Provider Information
- Address
- 4413 RIVERSIDE DRIVE SUITE E
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 25, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRIM HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRIM HOSPICE CARE INC compares to hospices nationwide.
23.3 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day23.3 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.6%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.3%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$32,096 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 17.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment93.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life17.7%
- All care steps completed91.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia23%
- Heart and circulatory disease54%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
PRIM HOSPICE CARE INC in Chino
PRIM HOSPICE CARE INC serves families across Chino, California, from their office on Riverside Drive. They offer compassionate end-of-life care focused on comfort and dignity. The team supports patients who need specialized medical attention, emotional guidance, and help with daily activities. Choosing a provider is a deeply personal decision. You want a team that truly listens to your needs during a hard time. That is exactly what they aim to provide for the San Bernardino community. They have been supporting local residents since 2014. Their goal is to make sure every patient feels seen, heard, and cared for throughout their journey. It is about more than just medicine. It is about honoring the life of your loved one. Finding the right fit can bring real peace of mind to you and your family.
About PRIM HOSPICE CARE INC
PRIM HOSPICE CARE INC operates as a for-profit hospice provider. They earned their Medicare certification on August 25, 2014. This means they meet federal standards for care. Medicare certification is a big deal. It shows they follow strict rules to keep patients safe. You should know that for-profit status does not change the high quality of care they strive to deliver. The thing is, every agency has its own culture and approach to support. Families often find it helpful to ask how the staff will communicate with them. Will you have one main nurse? How do they handle emergencies at night? Getting these answers early can help you feel more confident in your choice. They are part of the San Bernardino healthcare network. This helps them coordinate care effectively when you need it most.
Quality Performance
Understanding Hospice Care in Chino
Living in Chino gives you access to several hospice options. But not all providers are the same. Some agencies are smaller and offer a very personal touch. Others are part of larger groups with more resources. The most important part is finding a team that aligns with your family values. Most hospice care happens right where you live. This could be in your own home, an assisted living center, or a nursing home. The team comes to you. That is a huge relief for many families. They provide medical equipment, medications, and visits from nurses and social workers. It is all meant to reduce stress. You do not have to walk this path alone. There are professionals ready to help you manage pain and find moments of joy every single day.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. Asking the right questions can clarify things quickly. Start by asking how quickly a nurse can get to your home if an urgent need arises. You should also ask about their volunteer services. Volunteers can offer companionship or sit with your loved one so you can take a needed break. Another great question is how they support family members after a loss. Do they offer grief counseling or support groups? These services are vital for your own well-being. And finally, ask how they handle changes in the patient's condition. You want a team that is flexible and ready to adjust the care plan as things change. Trust your gut feeling when you talk to them. You deserve a partner who is kind and clear.
Keep Your Family Stories Alive
Your loved one's life is full of beautiful stories and memories. Taking the time to record these moments can be a healing experience for everyone involved.
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