PRIM HOSPICE CARE INC
Provider Information
- Address
- 4413 RIVERSIDE DRIVE SUITE E
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 25, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRIM HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRIM HOSPICE CARE INC compares to hospices nationwide.
23.3 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day23.3 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.6%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.3%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$32,096 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 17.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment95%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life17.7%
- All care steps completed90.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia23%
- Heart and circulatory disease54%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
PRIM HOSPICE CARE INC
PRIM HOSPICE CARE INC serves the Chino area from their office on Riverside Drive. This provider offers end of life support for local families. They have been certified by Medicare since the late summer of 2014. The Joint Commission accredits this organization to ensure they meet high safety standards. This agency operates as a freestanding hospice in San Bernardino County. They focus on providing care directly where patients reside.
About PRIM HOSPICE CARE INC
This hospice is a for-profit organization. It has maintained Medicare certification for over a decade. Accreditation from the Joint Commission means an outside group checked their work. These experts look at how the team manages medications and patient safety. It acts as a stamp of approval for quality processes. Families should know that this accreditation is voluntary but shows a clear commitment to standards. The agency maintains a small team to support their patients. They employ one registered nurse and one licensed practical nurse to oversee clinical needs. Having a dedicated nursing staff helps ensure that physical symptoms stay under control at home. It is a specific way to track how well a provider manages daily care tasks for their patients.
Quality Performance
What Is Hospice Care Like in CHINO?
Hospice care in Chino centers on keeping patients comfortable in their own homes. The team works to manage pain and provide emotional support for the entire family. At PRIM HOSPICE CARE INC, the staff includes one registered nurse and one licensed practical nurse. These nurses handle clinical visits and coordinate with doctors. Because they operate as a freestanding hospice, they are not tied to a hospital building. This allows them to focus solely on home-based care. The team size is small, which can mean more consistent interaction with the same staff members. You can expect them to visit regularly to adjust care plans as symptoms change. They work to keep the patient safe while respecting their personal goals for comfort. It is a common way to manage care in this part of San Bernardino County.
What to Ask When Choosing a Hospice Provider
Selecting a hospice team is a serious decision for your family. You should feel comfortable asking direct questions to understand how they work. Start by asking how quickly a nurse can reach your home during an emergency. You might also ask how they manage pain medications after regular business hours. It is helpful to know who will be your main contact for daily questions. Ask if they have experience with your specific health needs. Finally, inquire about how they handle transitions if the patient needs a higher level of care suddenly. Getting clear answers helps you understand what to expect. Good providers are always happy to explain their processes. Take your time to get the facts before you decide on a partner for care.
Keep Your Family Stories Alive
Your family history is a treasure. We offer simple tools to record memories and preserve your stories for future generations.
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