EXCELLENCE HOSPICE PROVIDERS INC
Provider Information
- Address
- 11760 CENTRAL AVENUE SUITE 201
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 21, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EXCELLENCE HOSPICE PROVIDERS INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how EXCELLENCE HOSPICE PROVIDERS INC compares to hospices nationwide.
21.1 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
12
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.1 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits21.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.5%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$34,214 · 95th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 33.3% of patients or more. Most hospices score above 90 percent.
- Pain screening95.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life33.3%
- All care steps completed91.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia53%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Chino
Excellence Hospice Providers Inc offers end-of-life care for residents in Chino, California. Their team supports patients and families through the hospice journey. They provide comfort, dignity, and specialized care during difficult health challenges. The staff focuses on quality of life for those with life-limiting illnesses. They serve the San Bernardino area with dedication and care. By choosing local providers, families find support close to home. The team works to manage pain and symptoms effectively. They also offer emotional and spiritual support to the whole family unit. Every patient gets a custom care plan tailored to their specific needs. Excellence Hospice Providers Inc is a key resource for those seeking end-of-life support in the Chino community. Their goal is to ensure peace and comfort for every person they serve during their final months.
About Excellence Hospice Providers Inc
Excellence Hospice Providers Inc operates as a for-profit hospice agency. They have been Medicare certified since April 21, 2015. This long history shows their commitment to meeting federal health standards. Families should know that Medicare certification means they follow strict rules for safety and quality. Being a for-profit provider, they focus on meeting patient goals through structured care delivery. Their office is at 11760 Central Avenue, Suite 201, in Chino. This location serves as the hub for their care team. When choosing a provider, look for those with a proven track record. Excellence Hospice Providers Inc has served the area for many years. They understand the local healthcare system and the needs of people in San Bernardino County. Their experience helps them navigate complex care situations with ease. You can reach their team at (909) 590-0348 to learn more about their specific care programs and services.
Understanding Hospice Care in Chino
Hospice care in Chino helps people live each day to the fullest. It is not about giving up on life. It is about choosing comfort when a cure is no longer possible. Local providers in San Bernardino County offer many tools to help manage pain. They bring care to your home or a facility. This prevents the need for extra trips to the hospital. Nurses, doctors, and aides visit to check on the patient. They also help family members understand what to expect. Care is about the whole person, not just the illness. Hospice teams provide physical, emotional, and spiritual help. They walk beside you during this hard time. Having support in your own community makes a big difference. It allows families to spend more time together. They can focus on memories rather than medical stress. Hospice is a choice for peace and comfort at home.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is an important decision for your family. Use these questions to find the right partner for your needs:
- How quickly can your team respond to urgent needs or pain crises?
- Does your staff visit on weekends and holidays if a problem happens?
- How do you support family members with grief and emotional care?
- Can you explain how your care team coordinates with the patient's main doctor?
Ask these questions to get a clear picture of their service. A good provider will be happy to answer everything you ask. They should be clear and open about their care methods. Take your time to talk with a few agencies if you feel unsure. Trust your instincts when you meet the care team. The right provider will make you feel heard and respected. Your goal is to find a team that feels like the right fit for your loved one.
Preserve Your Family Stories
During this time, capturing memories and stories of your loved ones is a beautiful gift. Learn how to save these precious moments for future generations to cherish.
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