EXCELLENCE HOSPICE PROVIDERS INC
Provider Information
- Address
- 11760 CENTRAL AVENUE SUITE 201
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 21, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EXCELLENCE HOSPICE PROVIDERS INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how EXCELLENCE HOSPICE PROVIDERS INC compares to hospices nationwide.
21.1 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
12
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.1 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits21.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.5%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$34,214 · 95th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 33.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life33.3%
- All care steps completed95.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia53%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Excellence Hospice Providers Inc
Excellence Hospice Providers Inc serves the Chino, California area from its office on Central Avenue. This provider offers end-of-life care services to patients and their families. They earned Medicare certification in early 2015. The team holds accreditation from the Joint Commission to ensure they meet high standards. This independent group works to provide care in the comfort of a patient's home setting.
About Excellence Hospice Providers Inc
This is a for-profit hospice agency. They have been Medicare certified since April 2015. The agency maintains accreditation through the Joint Commission. This group reviews health care organizations to see if they follow strict safety and quality rules. It acts as a stamp of approval for the care provided. Their staff includes two physicians and five registered nurses. Two licensed practical nurses also work with the team. These staff members handle the day to day needs of patients. You should know that this provider operates as a freestanding hospice facility. They focus on medical care and support for families during a difficult time. Having a clear record with Medicare and an outside group like the Joint Commission helps you see their history. You can look at their official ratings to see how they perform on key quality measures compared to others.
Quality Performance
What Is Hospice Care Like in CHINO?
Hospice care in Chino focuses on comfort when a cure is no longer the main goal. It brings medical experts to where the patient lives. The team works to manage pain and other symptoms. Excellence Hospice Providers Inc employs a total of 16 people to manage these tasks. This team brings together doctors and nurses to create a custom plan. They aim to support the physical and emotional needs of every person they serve. Most care happens in the home, but the team coordinates with hospitals if a higher level of care is needed. That is how they maintain a steady level of support. The goal remains the same for every patient. They want to provide peace and dignity through the end of life. You can talk to their staff to see how they coordinate visits with your schedule.
What to Ask When Choosing a Hospice Provider
Choosing care for a loved one is a big step. You want to pick the right team for your specific situation. Ask how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team will handle pain and other uncomfortable symptoms. Does the agency have experience with your specific diagnosis? Ask how they help family members cope with the loss. It is also good to ask how they share updates with your primary doctor. Make sure you understand the full range of services they offer. These questions help you see if their style of care matches what your family needs today. Do not feel rushed to make a choice. Take your time to get the answers you need.
Preserve Family Stories
Your loved one has a life full of memories that deserve to be kept safe for future generations.
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