COVENTRY HOSPICE
Provider Information
- Address
- 14532 CENTRAL AVE.
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 30, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 3 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COVENTRY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COVENTRY HOSPICE compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
11
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits80.4%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months73.3%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$29,727 · 91st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 16.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life16.7%
- All care steps completed87.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia31%
- Heart and circulatory disease36%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of Coventry Hospice
Coventry Hospice provides end-of-life care for patients in Chino, California. They offer support to families living in San Bernardino County. Their team focuses on comfort and dignity for patients near the end of life. They work to manage pain and provide emotional support for the whole family. This hospice is located at 14532 Central Ave. They are ready to help those in need of specialized care in the Chino area. Choosing the right hospice is a big step for your loved one. Coventry Hospice works to meet the needs of each patient with care and kindness.
About Coventry Hospice
Coventry Hospice is a for-profit provider serving the local community. They have been certified by Medicare since October 30, 2021. This certification means they meet national standards for quality care. Families should know that being Medicare-certified is a key mark of quality. It shows the provider follows federal rules for patient safety and comfort. You can feel confident knowing they are monitored by government agencies. They focus on maintaining these standards every day. For-profit providers offer a specific model of care that is common in many parts of California. When you choose a hospice, look at their record of service. Coventry Hospice aims to provide consistent care for all their patients. They are committed to helping families during a difficult time in their lives.
Understanding Hospice Care in Chino
Hospice care is available to many families in the Chino area. Many providers work across San Bernardino County to help patients at home. You do not have to handle a terminal illness alone. Hospice care brings a team of nurses and aides to your house. They help with pain and other symptoms that make life hard. The goal is to keep the patient comfortable and at peace. You can choose a provider that fits your family's personal values and needs. Local care means your team is often nearby when you need them. Do not wait to ask for help if your loved one is struggling. Hospice teams are experts at making sure patients stay comfortable in their own beds. They also offer support to family members who are grieving or tired.
What to Ask When Choosing a Hospice Provider
Finding the right care starts with asking the right questions. You should feel comfortable with the people who will care for your family. Here are some things to ask any hospice provider you consider:
- How quickly can a nurse get to my home if there is an emergency?
- What specific services do you offer to support family caregivers at home?
- How does your team handle pain management for patients?
- What is the process for changing the plan of care if needs change?
Take your time when you talk to these providers. It is okay to ask for more information if you do not understand something. You deserve to know how they will look after your loved one. Clear answers will help you make the best choice for your unique situation.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be kept safe. We can help you record these memories so they last for many years to come.
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