LEGACY HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 13721 ROSWELL AVENUE, SUITE A
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 10, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LEGACY HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LEGACY HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
28
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life82.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70.6%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.9%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.7%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)91st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,382 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 17% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids95.3%
- Visits in the last days of life17%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer44%
- Dementia22%
- Heart and circulatory disease21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Legacy Hospice and Palliative Care in Chino
Legacy Hospice and Palliative Care provides compassionate end-of-life services to residents in Chino, California. They support patients and their families by focusing on comfort and dignity during difficult times. Their team works to manage pain and address emotional needs. They offer hospice and palliative care options from their office on Roswell Avenue. This provider serves the San Bernardino county area with a focus on quality care. Choosing the right hospice is an important step for your loved one. Their professional staff is ready to help you understand your care choices. They aim to improve the quality of life for every person they serve.
About Legacy Hospice and Palliative Care
Legacy Hospice and Palliative Care is a for-profit hospice provider. They have been certified by Medicare since January 2017. This certification means they meet strict federal standards for patient care. Families should know that this provider operates with a focus on high-quality outcomes. Their status as a Medicare-certified agency ensures they follow national rules for hospice services. This helps families feel confident in the care their loved ones receive. Being in business since 2017 shows they have years of experience helping local families. Their location in Chino makes them a convenient choice for those living in the area. When you choose a Medicare-certified provider, you know they are held to high standards. Their team is dedicated to providing care that honors the needs of each patient and family member.
High Quality Standards
Understanding Hospice Care in Chino
Hospice care in Chino is designed to provide comfort when a cure is no longer the goal. It focuses on the whole person. This includes physical pain and emotional or spiritual needs. The goal is to help patients live their final days in peace. You can receive this care at home or in a facility. Many families in San Bernardino County choose hospice to help manage symptoms. It is a team approach that includes doctors, nurses, and social workers. They all work together to support the patient. Hospice also provides help to the family members who are grieving. You do not have to walk this path alone. Local providers like Legacy Hospice and Palliative Care are there to guide you through the process. They help make sure your loved one feels safe and supported every single day.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some questions to ask during your search:
- How quickly can your staff arrive if we have an emergency at night?
- How do you manage pain and other symptoms to keep my loved one comfortable?
- What kind of emotional support do you offer to family members and caregivers?
- How often will a nurse or doctor visit our home to check on the patient?
Preserve Your Family Stories
This time is about more than just care. It is also about the stories and memories that make your family unique. We can help you record these special moments to keep them for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.