LEGACY HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 13721 ROSWELL AVENUE, SUITE A
CHINO, CA 91710 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 10, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LEGACY HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LEGACY HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
28
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life82.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70.6%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.9%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.7%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)91st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,382 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 17% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment93.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids95.9%
- Visits in the last days of life17%
- All care steps completed94.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer44%
- Dementia22%
- Heart and circulatory disease21%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Legacy Hospice and Palliative Care
Legacy Hospice and Palliative Care serves families in Chino, California. This provider offers end-of-life care and symptom management for patients in San Bernardino County. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient safety. They have been certified by Medicare since early 2017 to provide these medical services.
About Legacy Hospice and Palliative Care
This is a for-profit hospice provider. They operate as a freestanding hospice agency. That means they focus solely on hospice care rather than being part of a hospital system. The Accreditation Commission for Health Care reviews their operations. This group checks if agencies follow high safety rules. It gives families a way to see that the provider works hard to meet clear standards. They employ 12 staff members. This team includes one physician, three registered nurses, two licensed practical nurses, and one volunteer. Having a dedicated team allows for regular check-ins with patients and their loved ones. You should ask about how their specific staff will support your family members during their care. They have built a record of service in this community since 2017. Their structure helps them focus on the needs of each patient under their care.
High Quality Standards
What Is Hospice Care Like in Chino?
Hospice care in Chino focuses on comfort and quality of life for patients. It is not about finding a cure for an illness. Instead, it is about managing pain and helping patients stay at home or in a comfortable setting. The team at Legacy Hospice and Palliative Care coordinates this care for you. Their team has 12 members. This group includes a doctor, nurses, and a volunteer. They work together to address medical needs and daily comfort. Nurses visit to check on symptoms and adjust medications as needed. The doctor oversees the medical plan. Volunteers can offer extra time and companionship. This combination helps keep the focus on the patient and their specific goals. Every hospice agency in California must follow state rules for care. Having a local team means they can reach your home quickly. This is helpful when questions or concerns come up about a patient's comfort level or daily health status.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision for your family. You should feel comfortable with the people who will enter your home. First, ask how the team handles pain management after hours. You need to know who will answer the phone at night. Ask how often a nurse will visit the patient. It helps to know the plan for weekends too. Ask what the volunteer does to support the family. Some volunteers help with errands. Others sit with patients. Ask how the provider coordinates with the patient's current doctor. Good communication between the hospice team and your primary doctor is key. You should also ask how they help the family cope with changes in the patient's condition. A good provider will explain their care plan in plain language. Take your time to get clear answers before you choose. You deserve to understand exactly how they will help your loved one stay comfortable.
Preserve Your Family Stories
This time is often about reflecting on a life well lived. We provide tools to help you record and save your family history for future generations.
Start RecordingOther Hospice Providers Nearby
Helpful Guides for Families
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10 Essential Hospice Questions for Evaluating Providers
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.