HospiceScout

ANGELS HOSPICE, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
19830 LAKE CHABOT ROAD, UNIT B
CASTRO VALLEY, CA 94546
Ownership Type
For-Profit
Medicare Certified Since
September 28, 2009

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ANGELS HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ANGELS HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ANGELS HOSPICE, LLC compares to hospices nationwide.

20.5 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

9

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day20.5 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.9%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life79.5%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits31.9%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care23.8%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months57.1%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.8%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,371 · 41st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 21.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.3%
  • Pain assessment97.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life21.7%
  • All care steps completed96%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer36%
  • Dementia18%
  • Heart and circulatory disease26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About ANGELS HOSPICE, LLC

ANGELS HOSPICE, LLC provides compassionate end-of-life care in Castro Valley, California. They focus on comfort and support for patients and their loved ones. The team works hard to improve quality of life during a difficult time. They serve the Alameda County area with dedicated health services. Families in the community can rely on their local presence for hospice needs. Their office is located at 19830 Lake Chabot Road, Unit B. You can reach them at (510) 727-9000 to discuss available care options. They aim to provide peace and dignity for every person they serve. Choosing the right hospice is a very important step for your family. This provider strives to offer gentle care close to home.

About ANGELS HOSPICE, LLC

ANGELS HOSPICE, LLC is a for-profit hospice provider. They have been certified by Medicare since September 28, 2009. This long history shows a commitment to meeting federal safety and quality rules. Being Medicare certified means they follow strict standards for patient care. Families should know that this provider has served the Castro Valley area for over a decade. They operate under the oversight of Medicare to ensure consistent service delivery. When choosing a provider, look for those who have a strong track record. Their long certification history offers peace of mind to many families. You should feel comfortable asking them about their specific care programs. They are ready to answer your questions about how they support patients. Their team understands the unique needs of families in this region. You are not alone as you explore these important care decisions for your loved one.

Understanding Hospice Care in Castro Valley

Hospice care is a special type of support for people with a serious illness. It focuses on comfort rather than a cure. In Castro Valley, many families choose hospice to help their loved ones stay at home. Care teams include nurses, doctors, and social workers. They work together to manage pain and emotional stress. Hospice also offers support for the whole family during this journey. You can access these services in private homes or local care facilities. It is important to know that you can choose your hospice provider. You do not have to pick the first one you find. Take time to learn about the options available in Alameda County. Good hospice care brings comfort to both the patient and the family. It is a way to ensure your loved one feels safe and supported every single day.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for your family. It helps to ask clear questions before you start care. Consider these points during your search:

  • How quickly can your team come to our home if we have an emergency?
  • How do you support the family members who are providing daily care?
  • What specific training do your nurses and staff members have?
  • How will you coordinate with our current doctors to manage medications?

Ask these questions to get a feel for how the team works. You want a provider who listens to your concerns with kindness. Trust your instincts when you talk to them. A good provider will be happy to explain their process to you. They should make you feel heard and respected at all times. Take your time to find the right fit for your loved one's needs. Your peace of mind is very important during this transition.

Preserve Your Family's Stories

Your loved one has a lifetime of wisdom and precious memories. We can help you record their stories so they last for future generations to enjoy.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.