HospiceScout

ELITE HOSPICE

Provider Information

Address
602 DEQUEEN STREET
MENA, AR 71953
Ownership Type
For-Profit
Medicare Certified Since
September 26, 1996

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Elite Hospice in Mena

Elite Hospice serves families across Polk County from their office on DeQueen Street in Mena, Arkansas. They provide comfort-focused care for those facing a life-limiting illness. Choosing a hospice team is a big decision during a difficult season. This provider works to manage pain and support the emotional needs of both patients and their loved ones. They have been helping families in the region since 1996. That is nearly three decades of service in this community. Having a local team means they understand the specific needs of folks in Mena. They focus on dignity and making every day count. If you are exploring end-of-life options, this team is a local resource ready to help. Their goal is to keep patients comfortable at home where they feel most at peace. It is about adding life to days, not just days to life.

About Elite Hospice

Elite Hospice is a for-profit provider that has been Medicare-certified since September 1996. This long history shows they have met federal standards for a very long time. Being a for-profit group means they operate under a specific business structure, but they still must follow strict Medicare rules. What matters most to families is the actual quality of care provided. You should know that they have earned a 5-star rating from Medicare. That is the highest score possible. This score looks at how well they manage pain and how they treat patients. It also looks at the results of surveys from families they have served. You can feel good knowing they hit these high benchmarks. They have built a track record of reliability in the Polk County area. If you talk to them, ask how they keep this high level of service consistent for every single patient they visit.

Top-Tier Quality Ratings

Elite Hospice holds a perfect 5/5 overall rating from Medicare. This includes a 5/5 score for quality of care and a 5/5 score for patient satisfaction. These numbers come directly from federal reports and real feedback from families like yours.

Understanding Hospice Care in Mena

Living in a smaller town like Mena can make it easier to find personalized care. Hospice is not just a place you go. It is a service that comes to you. The team usually includes nurses, aides, and chaplains who visit your home. They work together to handle medical tasks and offer spiritual support. The thing is, many people wait too long to call for help. Some think hospice is only for the very last days. That is a common mistake. You can get support for months if you meet the medical criteria. And the sooner you start, the more support your family gets. It really helps to have a team in your corner before things get too tough. They can help with equipment, medicine, and even respite care for the primary caregiver. It is a full circle of support meant to ease the burden on the whole family.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team takes a little bit of homework. You want to feel comfortable with the people entering your home. Start by asking how quickly they can get a nurse to your house in an emergency. You also want to know who is on call at night and on weekends. It is vital to know that someone is always available to answer your questions. Ask them how they handle pain and other symptoms. You should also ask how they support family members who are grieving. Do they offer counseling? Do they help with daily chores or just medical care? It is okay to be picky. You are choosing a partner for a very personal journey. Pay attention to how they make you feel during the first phone call. Trust your gut. If they seem kind and clear, that is a great sign.

Preserve Your Family's History

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe for future generations. Now is the perfect time to record their unique journey.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.