VISITING NURSES AGENCY OF WESTERN ARKANSAS INC
Provider Information
- Address
- 600 SEVENTH STREET
MENA, AR 71953 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 26, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 3 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VISITING NURSES AGENCY OF WESTERN ARKANSAS INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VISITING NURSES AGENCY OF WESTERN ARKANSAS INC compares to hospices nationwide.
7
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Mena
Visiting Nurses Agency of Western Arkansas Inc serves patients and families in Mena, Arkansas. Located at 600 Seventh Street, this provider offers essential hospice services to the Polk County community. Hospice care focuses on comfort and dignity during a difficult health journey. It is about living life as fully as possible. The team helps manage pain and provides emotional support for the whole family. That is the core goal of their mission. They work closely with doctors to create a plan that fits your loved one's unique needs. Having local support makes a big difference. It means care is nearby when you need it most. Choosing the right path is never easy, but local options like this one provide a place to start. Their presence in Mena ensures that quality end-of-life care remains accessible to those living in the area.
About Visiting Nurses Agency of Western Arkansas Inc
This agency has been Medicare certified since October 26, 1989. That is over three decades of serving the community. They operate as a for-profit provider. Many families wonder what that means for their care. The truth is, all Medicare-certified hospices must follow the same strict federal rules. These rules ensure that care meets a high standard regardless of the ownership type. You should know that they have a long history in the region. That kind of longevity often shows a deep commitment to the area. When you research a provider, consider how long they have been around. It can offer peace of mind. Families should always ask about how the team handles after-hours calls. You deserve to know who will answer the phone at 3:00 a.m. Getting those answers early helps you feel more prepared and less worried about the future.
Quality Ratings Note
Understanding Hospice Care in Mena
Finding the right care in a smaller town like Mena brings unique benefits. You are likely working with neighbors who understand the local culture. Hospice is not just for the final days of life. It is most effective when started early. Many people wait too long to call. That is a mistake. Early care gives the team more time to build a relationship with your loved one. It also gives the family more time to learn how to help. You will find that hospice provides a team approach. This includes nurses, aides, and social workers. They all work together to support your home environment. The goal is to keep your loved one comfortable in their own bed. It is about keeping things simple and calm. Having a team that knows the local area is a quiet but powerful advantage for your family.
What to Ask When Choosing a Hospice Provider
You have choices, and that is a good thing. Take your time to find the right fit. Start by asking how many nurses they have on staff. You want to know if they can visit quickly during an emergency. Ask them how they manage pain and other symptoms. This is their most important job. You should also ask how they support the family after a loss. Grief support is a huge part of the process. It is okay to ask about their experience with your loved one's specific diagnosis. What do they do to keep the patient involved in family life? Listen to your gut during these meetings. Does the person you talk to sound kind and patient? Do they answer your questions without using confusing medical jargon? The right partner will make you feel heard and supported throughout the entire process.
Keep Your Family Stories Alive
Your family history is a treasure worth protecting. Capture the stories and memories that define your loved one before they are lost to time.
Preserve MemoriesOther Hospice Providers Nearby
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WASHINGTON REGIONAL HOSPICE
HOSPICE HOME CARE OF MONTICELLO
CIRCLE OF LIFE HOSPICE
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.