GENTIVA
Provider Information
- Address
- 915 NORTH WASHINGTON STREET, STE B-1
FORREST CITY, AR 72335 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 23, 1989
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
10.9 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
83
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.9 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits26.6%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,997 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment100%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed100%
- Beliefs and values discussed98.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life80.4%
- All care steps completed96.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia28%
- Heart and circulatory disease26%
- Lung and respiratory disease14%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Gentiva in Forrest City
Gentiva provides hospice care for people in Forrest City, Arkansas. They help patients stay comfortable during their final months. Their team works in St. Francis County to support families at home or in care facilities. You want a team that truly listens to your needs. Gentiva offers medical care, emotional support, and spiritual guidance for those with a life-limiting illness. Choosing a hospice provider is a big step. It is about finding the right balance of care and kindness for your loved one. This team works to make sure every day counts. They focus on pain relief and keeping the patient as peaceful as possible. When you reach out to them, they can explain exactly how they support the local community. It is all about giving your family the extra time and space to be together.
About Gentiva
Gentiva is a for-profit hospice provider. They have been Medicare certified since February 23, 1989. That is over 30 years of experience serving patients. That is a big deal in the world of healthcare. It means they have been through a lot of changes in the industry and remain a stable choice for care. Being a for-profit group means they operate as a business, but they still follow strict federal rules. Medicare sets these rules to keep care safe and fair for everyone. You should always feel free to ask them about their specific history in the area. They should be happy to share their background with you. Families often find comfort in knowing a provider has such a long track record. It shows they know how to handle the hard parts of end-of-life care with grace and steady hands.
Understanding Hospice Care in Forrest City
Hospice care is a special type of help for people with serious health issues. It is not about giving up. It is about choosing comfort over hospital trips. In St. Francis County, you have options for how this care is delivered. Most people receive care in their own homes. This keeps them close to family and familiar things. Some people might stay in a nursing home or a hospital setting. The goal remains the same everywhere. The team manages symptoms so the patient can focus on living well. They also provide help for the family. Hospice workers help you understand what to expect. They help with the heavy emotional work of saying goodbye. So, you never have to walk this path alone. The best providers in Arkansas are those who really know the local community and its resources.
What to Ask When Choosing a Hospice Provider
You should feel confident in the team you pick. Do not be afraid to ask direct questions during your first meeting. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know they are ready when you need them. Second, ask how they handle pain and other symptoms. You need to know their plan is clear and effective. Third, ask how they support the family after a loss. Grief support is a huge part of good hospice care. Finally, ask what their staff-to-patient ratio looks like. This helps you understand how much time they can spend with your loved one. Getting these answers upfront will give you peace of mind. You are the advocate for your loved one, and asking these questions is a great way to show it.
Other Hospice Providers Nearby
ELITE HOSPICE
ARKANSAS HOSPICE, INC
GENTIVA
ARKANSAS HOSPICE INC
CARING HANDS HOSPICE, INC
CIRCLE OF LIFE HOSPICE
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.