GENTIVA
Provider Information
- Address
- 100 E PEACH STREET
EL DORADO, AR 71730 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 25, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Volunteers | 0 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
8.8 minutes
of nurse care per routine home care day, on average
That is the 14th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.8 min
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits34.8%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.9%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,138 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
- Pain screening98.3%
- Pain assessment100%
- Breathing difficulty screening98.3%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids97.7%
- Visits in the last days of life78.6%
- All care steps completed94.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia22%
- Heart and circulatory disease27%
- Lung and respiratory disease13%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in El Dorado, Arkansas, from their office on East Peach Street. They provide comfort-focused care for people facing a life-limiting illness. Choosing hospice is a big decision for any family. You need a team that focuses on dignity and pain relief. That is exactly what this team does every single day. They work to keep patients comfortable at home or in their preferred living setting. It is about making sure the final chapter is as peaceful as it can be. When you choose GENTIVA, you get a group of local professionals who know the area well. They are ready to help you navigate this time with care and kindness.
About GENTIVA
GENTIVA is a for-profit provider that has served this community for a long time. They have been Medicare certified since February 1993. That is over 30 years of experience in the hospice field. That is a big deal. Experience matters when you are looking for reliable end-of-life support for a loved one. Being for-profit means they operate under specific business standards. You should always ask how those standards affect your daily care routine. The important thing is that they have met federal requirements for three decades. They understand the rules and how to support families through the Medicare benefit. You are not just a number to them. They have deep roots in Union County and a track record that spans generations.
Top-Tier Quality Care
Understanding Hospice Care in El Dorado
Hospice care in Union County is more than just medical help. It is a full support system. Most people think hospice is only for the last few days of life. That is a common myth. The truth is that hospice can provide support for months if a patient qualifies. It brings doctors, nurses, and social workers to your door. They help with medicine, equipment, and emotional support for the whole family. You do not have to do this alone. The thing is, many families wait too long to call. They miss out on months of valuable help. If you have questions about whether your loved one qualifies, just reach out. It is better to get the facts early so you can make a clear plan together.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels overwhelming. Take a deep breath. Start by asking these simple questions to get the information you need. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask what kind of support they provide for family members after a loss. Third, ask how they handle pain and other symptoms that might cause distress. You should also ask how they coordinate with your current primary doctor. Do not feel rushed to pick the first one you find. It is your right to interview them. A good provider will be happy to answer every single question you have. They should make you feel heard, respected, and supported throughout the entire process.
Preserve Your Family's History
Your loved one has a lifetime of stories worth saving. We can help you record their memories and wisdom for future generations to cherish forever.
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.