HospiceScout

WASHINGTON REGIONAL HOSPICE

Non-ProfitJoint Commission (JCAHO) AccreditedHospital

Provider Information

Address
325 E LONGVIEW
FAYETTEVILLE, AR 72703
Ownership Type
Non-Profit
Medicare Certified Since
January 22, 1985

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for WASHINGTON REGIONAL HOSPICE
RoleStaff Count
Registered Nurses (RN)23
Physicians2
Volunteers5

45

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what WASHINGTON REGIONAL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how WASHINGTON REGIONAL HOSPICE compares to hospices nationwide.

12.7 minutes

of nurse care per routine home care day, on average

That is the 55th percentile among hospices nationally. The national median is about 12 minutes.

36

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.7 min

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits18.8%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.1%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$7,539 · 4th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening92%
  • Pain assessment86.5%
  • Breathing difficulty screening99.2%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed96.5%
  • Beliefs and values discussed95.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life65.6%
  • All care steps completed80.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia5%
  • Heart and circulatory disease19%
  • Lung and respiratory disease12%
  • Stroke16%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Washington Regional Hospice

Washington Regional Hospice serves the Fayetteville area from its location on East Longview. This non-profit provider offers care to patients and families throughout Washington County. They have been certified by Medicare since 1985. Their team holds accreditation from the Joint Commission, which shows they meet high standards for safety and performance. This is a hospital-based program. They bring specialized medical support to your home or current care setting. The team includes 45 staff members. This includes 23 registered nurses and two physicians who work together to manage patient needs. They also work with five volunteers to provide extra comfort and companionship. Finding the right support makes a difference for your loved ones. This team focuses on quality care for every patient they serve.

About Washington Regional Hospice

Washington Regional Hospice operates as a non-profit organization. Non-profit groups often put money back into their programs to improve patient services. They have served the community for many decades, earning their Medicare certification in the mid-eighties. The program carries accreditation from the Joint Commission. This group acts as an independent auditor for healthcare organizations. They check that providers follow strict rules for quality and patient safety. Why does this matter? It means an outside group verified their work. You can feel better knowing they meet these national benchmarks. A strong team of 23 registered nurses leads their care efforts. These nurses spend their time ensuring patient symptoms stay under control. They also rely on two doctors to guide medical decisions. You should know that their structure aims for stability and consistent care quality. They focus on meeting the needs of local residents every single day.

Quality Insights

This provider holds high marks for quality of care and strong ratings from patient surveys. Their Joint Commission accreditation further confirms their commitment to meeting national performance standards.

What Is Hospice Care Like in FAYETTEVILLE?

Hospice care in Fayetteville focuses on comfort when a cure is no longer the goal. It is not a place but a service that comes to where you live. Most families receive care in their own homes. The team visits on a regular schedule to check on the patient. They manage pain and other difficult symptoms so the patient stays comfortable. That is the main goal. Washington Regional Hospice uses a team approach to cover all needs. Their staff includes 23 registered nurses and two doctors. They also have five volunteers who offer a friendly face and extra support for the family. This medical team works to keep the patient safe and supported in their familiar surroundings. They also help family members learn how to provide daily care. You can expect them to coordinate with your regular doctors as well. This keeps everyone on the same page during a hard time.

What to Ask When Choosing a Hospice Provider

You should feel confident before you make a decision. Start by asking how quickly a nurse can arrive if a crisis happens at night. It is also wise to ask how they handle pain management and medication changes. You might want to know how the team will talk to your primary doctor. Ask about the role of volunteers and how they can help your family. Find out how many nurses are on staff to ensure they have time for your loved one. Ask if they offer support for family members after the loss occurs. These questions help you understand how the provider works. Do not be afraid to ask for details. You deserve clear answers about the care your family will get. Getting the right information now helps you feel more prepared for the days ahead. A good provider will be happy to answer every single question you have.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to share with future generations.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.