HospiceScout

HOMECARE HEALTH SERVICES HOSPICE

For-ProfitHome Health Agency

Provider Information

Address
1004 WASHINGTON ST
MANITOWOC, WI 54220
Ownership Type
For-Profit
Medicare Certified Since
April 28, 1986

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOMECARE HEALTH SERVICES HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Physicians1
Volunteers3

22

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOMECARE HEALTH SERVICES HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Both supplied directly and through outside suppliers

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOMECARE HEALTH SERVICES HOSPICE compares to hospices nationwide.

8.9 minutes

of nurse care per routine home care day, on average

That is the 15th percentile among hospices nationally. The national median is about 12 minutes.

17

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.9 min

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.2%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits68.3%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,711 · 77th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
  • Visits in the last days of life92.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia57%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care and Support in Manitowoc

Homecare Health Services Hospice provides compassionate end-of-life care in Manitowoc, Wisconsin. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. The team serves the local community from their office on Washington Street. Choosing a hospice is a deeply personal decision for any family. You need a partner who understands the local area and your specific needs. This team works to provide peace and support during a very difficult time. They offer a range of services designed to manage symptoms and help with daily comfort. Getting the right care at the right time matters. It changes the entire experience for the patient and their loved ones. That is why having a trusted local provider is so helpful. They are there to walk this path with you every single step of the way.

About HOMECARE HEALTH SERVICES HOSPICE

This provider has been Medicare certified since April 1986. That is nearly four decades of service to the community. Long-term certification shows a deep commitment to meeting federal standards for patient care. The agency operates as a for-profit organization. Some families prefer non-profit options, but for-profit agencies often offer great flexibility and specialized programs. The thing is, the ownership structure matters less than how they treat your loved one. You should always look at their specific quality scores. Their history in Manitowoc suggests they are a stable presence in the region. When you talk to them, ask about their specific experience with your loved one's needs. Do they have experience with specific illnesses? How do they handle after-hours calls? These questions help you see if they are a good match for your situation. Stability and experience are both great signs when you are looking for support.

Quality Performance

Homecare Health Services Hospice currently holds a 4 out of 5-star overall rating from Medicare. They also earned a 4 out of 5-star rating for their quality of care based on the CMS Hospice Care Index. This means they are performing well above the average in key areas of patient support.

Understanding Hospice Care in Manitowoc

Hospice is not a place, but a type of care. It happens wherever the patient calls home. In a city like Manitowoc, this might mean a private house, an apartment, or a local nursing home. The goal is always the same. It is about keeping the patient comfortable and pain-free. The team includes nurses, aides, social workers, and chaplains. They visit the patient on a regular schedule. But they also offer on-call support for emergencies at night or on weekends. Many people wait too long to call hospice. The thing is, you can start care as soon as a doctor says life expectancy is six months or less. Early care allows the team to build a real bond with the patient. It also gives the family more time to learn how to help. You do not have to wait for a crisis to reach out for a conversation.

What to Ask When Choosing a Hospice Provider

You have the right to interview providers before you sign anything. Start by asking how quickly they can start care once a referral is made. Speed is often very important when symptoms are getting worse. Ask about their staff-to-patient ratio. You want to know if they have enough people to visit when you need them. Also, ask how they handle pain management. Every good hospice should have a clear plan to keep patients comfortable. Here is a simple list of questions to keep handy:

  • How often will a nurse visit my loved one?
  • What happens if we have an emergency at 2:00 AM?
  • Does your team have experience with my loved one's specific illness?
  • How do you support family members who are grieving?
Getting clear answers helps you feel more in control. It is okay to ask for time to think about your choice. You are making a big decision for your family.

Preserve Your Family Stories

This time of life is precious. We can help you record and save the stories, values, and memories that define your family history before they are lost.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.