HOPE HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 537 W BROADWAY AVE
MEDFORD, WI 54451 - Ownership Type
- Non-Profit
- Medicare Certified Since
- April 29, 1988
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 1 |
| Volunteers | 16 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
16.1 minutes
of nurse care per routine home care day, on average
That is the 83rd percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.1 min
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.2%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits8.9%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,021 · 28th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 81.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment81.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life88.6%
- All care steps completed90.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia23%
- Heart and circulatory disease35%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Medford
Hope Hospice and Palliative Care serves families in Medford, Wisconsin, and the surrounding Taylor County area. They offer specialized end-of-life care focused on comfort and dignity for patients facing serious illness. This team provides medical support, emotional guidance, and spiritual care directly to your home. Their goal is to help patients live their final days with as much peace as possible. Choosing a local team means your loved one gets care from people who truly know the community. It is a big decision, but having expert help nearby makes a real difference during a difficult time.
About Hope Hospice and Palliative Care
This provider operates as a non-profit organization. That is a significant detail because their focus stays entirely on patient care rather than profits. They have been Medicare certified since April 29, 1988. That is over three decades of serving the Medford area. That kind of history shows they have deep roots in the community. When you look for a hospice, checking how long they have been around is a smart first step. Families should know that this provider holds a perfect 5 out of 5 overall rating from CMS. This score looks at how they manage pain and how they treat patients. It is a top-tier rating that shows they work hard to meet high standards every single day.
Top Quality Care
Understanding Hospice Care in Medford
Hospice is about shifting the focus from curing a disease to improving quality of life. In rural areas like Taylor County, hospice teams often travel to your home, a nursing facility, or an assisted living center. You do not need to go to a hospital to get this level of care. The team usually includes a nurse, a social worker, and a chaplain. They work together to manage symptoms like pain or trouble breathing. But they do much more than just medical work. They also help families handle the stress that comes with end-of-life care. The thing is, many families wait too long to start these services. Starting early means your loved one has more time to build a bond with their care team. It turns a scary transition into something much more manageable.
What to Ask When Choosing a Hospice Provider
You have the right to choose the hospice that feels right for your family. Start by asking how quickly a nurse can get to your home if an emergency happens at night. That matters a lot if you live outside the city center. Ask who will be part of the regular care team and how often they will visit. It is also good to ask how they help family members with grief after a loss. Another great question is how they handle medications. Will they help you get everything you need without extra stress? Listen to your gut during these talks. You want a team that talks to you like a partner, not just a set of charts. If the answers make you feel calm, you are likely in the right place.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories. We can help you record their voice and stories to keep their legacy safe for your children and grandchildren.
Start Preserving MemoriesOther Hospice Providers Nearby
LILY HOSPICE
CROSSBRIDGE HOSPICE
UNITY HOSPICE
ST CROIX HOSPICE LA CROSSE
AMEDISYS HOSPICE OF MILWAUKEE
CROSSING RIVERS HEALTH HOSPICE
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.