HospiceScout

LEGACY HOSPICE

Provider Information

Address
850 ELM GROVE RD SUITE 21
ELM GROVE, WI 53122
Ownership Type
For-Profit
Medicare Certified Since
September 21, 2018

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Legacy Hospice in Elm Grove

Legacy Hospice provides end-of-life care for families in Elm Grove, Wisconsin. Located at 850 Elm Grove Road, they serve residents throughout Waukesha County with a focus on comfort and support. Choosing hospice is a deep, personal decision for any family. You need a team that listens to your needs and respects your choices. That is the core of what they offer. They help manage symptoms so your loved one can spend more time focusing on what matters most. It is about dignity. It is about peace. When the time comes to look for extra help, having a local team you can trust makes a world of difference. They understand the local community and the specific needs of families in this area. You are not just a number to them.

About Legacy Hospice

Legacy Hospice is a for-profit provider that has been Medicare certified since September 21, 2018. Being in business for several years shows they have built a steady foundation. For-profit status means they are held to specific standards by the government. They must meet these rules to keep their certification. What should families know? You should look at how they handle daily care and communication. The thing is, every hospice operates a bit differently. You want to see how they fit with your family's values. Do they offer regular nurse visits? Are they available on weekends? These are things you should feel comfortable asking about during your first meeting. Their tenure since 2018 suggests they have experience navigating the local healthcare system. Use that to your advantage. Ask them about their specific approach to pain management and family support.

Quality Performance Snapshot

Legacy Hospice holds a strong 4.5 out of 5-star overall rating from Medicare. Their quality of care score is also 4.5 stars, which shows they do well with medical needs. Their patient satisfaction rating is 3 stars. This means while the clinical care is top-tier, some families felt there was room to improve on the personal side of their experience.

Understanding Hospice Care in Elm Grove

Elm Grove offers many resources for those nearing the end of life. Hospice care is not just about medical treatment. It is a philosophy of care. It focuses on the whole person. You get a team that includes nurses, social workers, and volunteers. They all work together to support you. In Waukesha County, you have several choices for providers. But they are not all the same. Some focus on specialized terminal care. Others emphasize spiritual support or grief counseling. You want to match the provider to your specific goals. Here is a secret: you can interview more than one hospice before you decide. It is your right to choose who cares for your loved one. Take your time. Do not feel rushed. The right provider will be patient and wait for you to ask all your questions.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a big step. You should feel empowered to ask tough questions. Start by asking, "How quickly can a nurse get to our home if there is an emergency at night?" That is vital for your peace of mind. Next, ask about their volunteer program. Volunteers often provide the best emotional support for families. You might also ask, "What happens if our needs change or if we need more intense care?" The answer will tell you a lot about their flexibility. Finally, ask how they keep you informed. Good communication is the glue that holds everything together. Do they call you after every visit? Do they explain what they are doing? If they cannot give you clear, direct answers, keep looking. You need a partner who makes you feel safe and heard every single day.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to share and save the stories that define your family. We offer tools to help you record memories and preserve your history for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.