LEGACY HOSPICE
Provider Information
- Address
- 850 ELM GROVE RD SUITE 21
ELM GROVE, WI 53122 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 21, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 2 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LEGACY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LEGACY HOSPICE compares to hospices nationwide.
17.8 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
132
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.8 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16.9%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months69.5%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,273 · 82nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment96.7%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment89.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids99.4%
- Visits in the last days of life78.6%
- All care steps completed93.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia31%
- Heart and circulatory disease14%
- Lung and respiratory disease10%
- Stroke6%
- Other conditions32%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Legacy Hospice in Elm Grove
Legacy Hospice serves families in Elm Grove, Wisconsin. This provider offers end-of-life care for patients in Waukesha County. They hold accreditation from CHAP. This means an outside group checked their work to see if they meet high standards for safety and care. They have been certified by Medicare since 2018. Their small team works to support patients at home or in other settings. Choosing a hospice is a big decision for your family. You want a provider that meets your needs. This team aims to provide comfort during a hard time. They focus on the patient and their loved ones each day. It is helpful to know their history and how they operate. We have put together the facts to help you learn more about them.
About Legacy Hospice
Legacy Hospice is a for-profit provider based in Elm Grove. They have served the area since 2018. The agency maintains accreditation through CHAP. This group looks at how a hospice manages care and keeps records. It shows the agency wants to follow strict rules. Their team includes two registered nurses and two volunteers. This is a small group. You might find that a smaller team offers more personal attention. They have five total employees. Families should know that they earned strong marks for their quality of care based on federal data. Their patient satisfaction scores are lower than their quality of care marks. You should ask them how they handle feedback from families. They operate out of a suite on Elm Grove Road. This location serves as their main office for the area. It is good to ask how they travel to your home.
Quality Overview
What Is Hospice Care Like in Elm Grove?
Hospice care in Elm Grove helps patients stay comfortable at home. The team manages pain and symptoms for those with a terminal illness. They help the family too. You will find that hospice teams work together to create a plan. This plan changes as the patient needs change. The team at Legacy Hospice includes two registered nurses. These nurses visit patients to check on their health. They also have two volunteers. Volunteers often provide companionship or help with small tasks around the house. The goal is to keep the patient at peace in their own space. Most hospice care happens right where the patient lives. Some people choose to have care in a facility. It really depends on what the family prefers. You should talk with the agency about your specific needs. They can explain how they visit your home in Waukesha County.
What to Ask When Choosing a Hospice Provider
You should talk to a few different agencies before you decide. Start by asking how they handle an emergency in the middle of the night. You need to know that someone will answer the phone. Ask how often the nurse will visit your home. Some agencies visit more often than others. You can also ask about their volunteer program. Ask how volunteers can help your family during this time. It is also good to ask how they support the family after a loss. Many hospices offer grief support or counseling sessions. Ask if they have a specific person for that. You should feel comfortable with the team that comes into your home. Do not be afraid to ask for details about their care plan. They should be able to explain everything in plain words. Clear answers help you make the right choice for your family.
Preserve Your Family Stories
Your loved one has a life full of memories and wisdom. We can help you record their stories and preserve them for future generations.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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How to Spot a Trustworthy Hospice in 2026
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Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.