PROHEALTH HOME HOSPICE
Provider Information
- Address
- N17 W24100 RIVERWOOD DR SUITE 200
WAUKESHA, WI 53188 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 17, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
48
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROHEALTH HOME HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROHEALTH HOME HOSPICE compares to hospices nationwide.
25 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
87
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day25 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends16.9%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.9%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits22.9%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.9%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)99th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,377 · 4th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life82.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia6%
- Heart and circulatory disease19%
- Lung and respiratory disease9%
- Stroke6%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Waukesha
ProHealth Home Hospice serves families throughout the Waukesha, Wisconsin area. They provide comfort-focused care for patients dealing with serious illness. Their team works right from your home, apartment, or a local care facility. The goal is simple: to manage pain and help patients live their final days with dignity. It is about focusing on the person, not just the illness. This team offers medical, emotional, and spiritual support to the whole family unit. Having a local provider means they know the community well. That matters when you need someone who can arrive quickly. They are located on Riverwood Drive, right in the heart of Waukesha. If you live nearby, this is a trusted team that has been part of the local healthcare landscape for many years.
About PROHEALTH HOME HOSPICE
ProHealth Home Hospice operates as a non-profit organization. This is a big deal because it means their focus stays on patient needs rather than turning a profit. They have been Medicare certified since February 17, 1992. That is over three decades of experience in the hospice field. Longevity like that shows a deep commitment to the community. Families should know that they have met strict federal standards for care for a very long time. Being non-profit often allows these providers to invest more resources back into patient programs and staff training. You can trust that they have seen many different situations over the years. They understand the rhythm of end-of-life care. Choosing a long-standing provider can give you peace of mind during a difficult transition. It brings a sense of stability when your family needs it most.
Top-Tier Quality Ratings
Understanding Hospice Care in WAUKESHA
Hospice care in Waukesha is designed to improve quality of life when a cure is no longer the goal. It is not about giving up. It is about choosing comfort over hospital trips. Most families find that hospice actually brings a sense of relief. The team usually includes a nurse, a social worker, and a chaplain. They visit you wherever you call home. You do not have to handle the heavy lifting of symptom management alone anymore. What most people do not realize is that hospice can start sooner than you think. You do not have to wait until the final days to ask for help. The earlier you start, the more support the team can offer to you and your loved ones. It is a partnership built on trust and clear communication between your family and the hospice staff.
What to Ask When Choosing a Hospice Provider
Choosing the right provider is a heavy task, but you have the power to ask questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask what their plan is to manage pain and other difficult symptoms. A good provider will have a clear, step-by-step approach. Third, ask how they support family members who are grieving. Do they offer counseling or support groups after the patient passes? Finally, ask about the staff who will visit. Will you see the same nurse every week, or does it change often? Seeing a familiar face makes a world of difference for a patient. Take your time to get these answers. You deserve to feel confident and supported by the team you choose to help you through this journey.
Preserve Your Family's History
Your loved one has a lifetime of stories and wisdom that deserve to be remembered. We help you record these memories so they can be passed down for generations to come.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.