LILY HOME AND HOSPICE
Provider Information
- Address
- 4423 GOLF TERRACE SUITE A
EAU CLAIRE, WI 54701 - Medicare Certified Since
- February 29, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LILY HOME AND HOSPICE compares to hospices nationwide.
17.4 minutes
of nurse care per routine home care day, on average
That is the 89th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.4 min
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,808 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 71.8% of patients or more. Most hospices score above 90 percent.
- Pain screening94.9%
- Breathing difficulty screening94.9%
- Breathing difficulty treatment75%
- Treatment preferences discussed89.7%
- Beliefs and values discussed87.2%
- Bowel care for patients on opioids95.2%
- All care steps completed71.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia37%
- Heart and circulatory disease33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Lily Home and Hospice Overview
Lily Home and Hospice serves the Eau Claire, Wisconsin community. They offer end-of-life care focused on comfort and dignity for patients and their loved ones. Based at 4423 Golf Terrace, Suite A, this provider works to support families during difficult times. The team understands that hospice is about living well until the very end. That is a big deal when you are facing a health crisis. They provide professional care to those in Eau Claire County and the surrounding areas. If you need support, they are a local option to consider for hospice services. The goal is always to keep the patient safe and comfortable in their own home setting. You deserve clear facts when making these big decisions for your family. Getting the right help early can make a world of difference for everyone involved.
About Lily Home and Hospice
Lily Home and Hospice has been Medicare certified since February 29, 2024. This date marks when they officially started meeting federal standards for hospice care. It is important to know that Medicare certification means they follow strict rules for safety and quality. They are located right in the heart of Eau Claire. The thing is, choosing a hospice is not just about the address. It is about how they treat the people in their care. Families should look at how a team talks to them and how they handle pain management. This provider is relatively new to the federal program, but they are already working hard to meet high standards. You can reach them at (262) 235-3115 to ask about their specific programs. Always ask how they help your family specifically. They should have a clear plan for your unique situation.
Quality Performance
Understanding Hospice Care in Eau Claire
Hospice care in Eau Claire is designed to help people live with comfort. It is not about giving up. It is about choosing a path where pain is managed and time is spent with family. Many people think hospice is just for the last few days of life. That is a common mistake. In reality, you can start hospice care sooner to get more support. The team comes to your home. They provide nurses, aides, and social workers to help with daily needs. In a place like Eau Claire, you have access to local teams who know the area well. This makes a big difference when you need supplies or quick visits. Hospice is covered by Medicare for those who qualify. So, the cost is often fully paid for eligible patients. It is a vital resource for our community members.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a heavy task. You should feel comfortable asking tough questions. First, ask how quickly they can send a nurse if an emergency happens at night. You need to know that help is available 24/7. Second, ask what their plan is for pain relief. They should have a clear way to keep the patient from hurting. Third, ask how they support the rest of the family. Do they offer counseling or help with daily chores? You need to know that your whole family is cared for, not just the patient. Finally, ask about their experience with the patient's specific health condition. Some teams have more training than others. Do not be afraid to speak up. This is your family, and you are their best advocate in this process.
Keep Their Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories and preserve them for your family to cherish forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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INTERIM HEALTHCARE HOSPICE OF WESTERN WISCONSIN
AGRACE HOSPICECARE
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