ST CROIX HOSPICE EAU CLAIRE
Provider Information
- Address
- 1280 W CLAIREMONT AVE SUITE 4
EAU CLAIRE, WI 54701 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 5, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE EAU CLAIRE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE EAU CLAIRE compares to hospices nationwide.
13.4 minutes
of nurse care per routine home care day, on average
That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.
613
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.4 min
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.7%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.7%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.8%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.4%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,622 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.8%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life78.6%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia20%
- Heart and circulatory disease31%
- Lung and respiratory disease7%
- Stroke11%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
St. Croix Hospice Eau Claire
St. Croix Hospice operates in Eau Claire, Wisconsin. They offer hospice services to patients living in the local area. The provider has earned accreditation from the Accreditation Commission for Health Care. This group sets high standards for patient safety and care quality. Their team works to provide comfort during end-of-life care. They have been certified by Medicare since early 2015. Many families look for this specific certification when they start their search for care. It shows the provider meets federal rules for quality and safety. St. Croix Hospice focuses on meeting the needs of those they serve in the Eau Claire county region. They are a for-profit organization. Their staff remains ready to assist with daily care needs. Finding the right fit for your loved one is a big step. This provider offers a clear option for local families.
About St. Croix Hospice Eau Claire
This provider functions as a freestanding hospice in Eau Claire. They operate as a for-profit business. Medicare certification confirms they follow strict federal guidelines for hospice care. The Accreditation Commission for Health Care reviews their work to ensure they meet high standards. This accreditation process helps prove that a provider puts patient care first. It is a sign of quality that goes beyond basic requirements. Families should know that this team includes 9 total employees. This group includes 3 registered nurses and 1 physician. They also include 1 volunteer on their team. These staff members work together to support the patient and their family. Having a physician and nurses on staff ensures medical needs get proper attention. The mix of staff shows their focus on care. You can ask them about how their team coordinates visits. They operate at their office on West Clairemont Avenue. That is their main base of operations for the community.
Quality Ratings
What Is Hospice Care Like in Eau Claire?
Hospice care in Eau Claire centers on comfort and support. The goal is to improve the quality of life for those with a terminal illness. St. Croix Hospice manages this through a team approach. They have 3 registered nurses and 1 doctor on their team. These professionals visit patients to manage pain and symptoms. They also help families understand what to expect. Volunteers provide extra support for patients and loved ones. Care often happens in a patient home, but it can occur in other settings too. The focus remains on the person rather than the disease. Families receive guidance on how to manage daily tasks. The team helps ensure that every patient feels heard. This care model is common across Wisconsin. It allows for a calm environment for the patient. You get a team that knows how to help. That makes a difference during difficult times for your family.
What to Ask When Choosing a Hospice Provider
You should feel comfortable with the team you choose. Start by asking how quickly a nurse can reach your home during an emergency. You want to know their process for after-hours calls. Ask how they handle pain management for their patients. It helps to know which doctors they work with in the area. Ask how their volunteers support families. You should also ask how they coordinate with your current primary doctor. This ensures everyone stays on the same page. Ask for a summary of their services to see if they fit your needs. Do not be afraid to ask about their experience with specific health conditions. A good provider will answer these questions clearly. They want you to feel informed about your choice. Take your time to get the right answers. Your family deserves clear information before making a final decision.
Preserve Your Family Stories
Capture memories and life lessons to share with future generations during this important time.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefit: A Family Guide
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10 Essential Hospice Questions for Evaluating Providers
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.