ST CROIX HOSPICE EAU CLAIRE
Provider Information
- Address
- 1280 W CLAIREMONT AVE SUITE 4
EAU CLAIRE, WI 54701 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 5, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE EAU CLAIRE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE EAU CLAIRE compares to hospices nationwide.
13.4 minutes
of nurse care per routine home care day, on average
That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.
613
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.4 min
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.7%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.7%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.8%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.4%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,622 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.8%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life78.6%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia20%
- Heart and circulatory disease31%
- Lung and respiratory disease7%
- Stroke11%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
St. Croix Hospice in Eau Claire
St. Croix Hospice offers end-of-life care for families in Eau Claire, Wisconsin. They provide services out of their office on West Clairemont Avenue. This provider holds accreditation from the Accreditation Commission for Health Care. This status shows they meet high standards for safety and performance in their daily work. Choosing a local team can help your loved one stay comfortable in their own home. They serve the surrounding county with a focus on patient support and pain management.
About St. Croix Hospice Eau Claire
This is a for-profit hospice organization that has been certified by Medicare since January 2015. Their accreditation from the Accreditation Commission for Health Care is a sign of their commitment to quality. This group sets strict rules for how hospice agencies should handle patient care and safety. It shows the team wants to do things the right way. Families should know that this agency is a freestanding provider. This means they operate independently rather than as part of a larger hospital system. They have a team of nine employees to support their patients. This includes one physician and three registered nurses. Having a dedicated medical lead helps ensure the care plan is sound. One volunteer is also part of their team. That is a small group working to help people in the area. They focus on meeting the needs of those they serve every single day.
Quality Summary
What Is Hospice Care Like in Eau Claire?
Hospice care in this part of Wisconsin focuses on comfort and dignity. The goal is to manage pain and help the patient have the best days possible. You will work with a team that visits your home or care facility to help. At this specific location, the staff includes a physician, three nurses, and a volunteer. This team works together to create a plan that fits the specific needs of your loved one. They provide medical support and emotional care for the whole family. You might see a nurse for symptom relief or a volunteer for companionship. The team meets often to talk about how the patient is doing. They change the care plan if symptoms shift or if the family needs more help. This keeps the focus on the patient at all times. It is a way to make sure the end of life is peaceful.
What to Ask When Choosing a Hospice Provider
It is smart to ask questions before you pick a team for your family. You need to feel good about the choice you make. Start by asking how quickly a nurse can get to your home if an emergency happens. Ask how the team handles pain medication and other symptoms that might appear at night. You should also ask how they support the family members who are helping with care. Do they offer meetings for grief support or counseling? Finally, ask how the team talks with the patient's primary doctor. Good communication between your regular doctor and the hospice team is a must. Write down the answers you get so you can compare your options. Take your time to think about what matters most to your loved one. You deserve a team that listens to your concerns and answers your questions with care.
Keep Family Stories Alive
Your loved one has a life full of stories and lessons. We provide tools to help you record and save these memories for your family to share in the future.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
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Understanding Hospice Levels of Care: A Family Guide
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.