WEST VIRGINIA CARING
Provider Information
- Address
- 519 G ROAD
ARTHURDALE, WV 26520 - Ownership Type
- Other
- Medicare Certified Since
- April 13, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 30 |
| Licensed Practical Nurses (LPN) | 10 |
| Physicians | 1 |
| Volunteers | 22 |
100
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WEST VIRGINIA CARING reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WEST VIRGINIA CARING compares to hospices nationwide.
25.1 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
156
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day25.1 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.5%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits31.9%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.9%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,432 · 25th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment98.3%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment96.1%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life62.2%
- All care steps completed88.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia11%
- Heart and circulatory disease23%
- Lung and respiratory disease17%
- Stroke6%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
West Virginia Caring in Arthurdale
West Virginia Caring serves families in Arthurdale and the surrounding Preston County area. This hospice provider has held Medicare certification since April 1989. They offer end of life support to patients who need comfort and specialized medical attention. Their team works to provide care that meets official federal standards for health and safety. Choosing a local provider helps keep care close to home. Families often find comfort in having a team that knows the community well. This provider stands out as a long term option for those needing hospice services in West Virginia.
About West Virginia Caring
This organization operates as a freestanding hospice with an ownership status listed as other. They employ 100 people to support their mission. Their staff includes 30 registered nurses and 10 licensed practical nurses who provide daily care. One physician leads the medical team to ensure patients receive proper treatment plans. They also rely on 22 volunteers to help with patient needs. That is a solid support system for a freestanding facility. Medicare certification matters because it means the provider meets federal rules for quality and safety. Families should know that certification requires regular checkups by state officials. These reviews ensure that the hospice follows strict guidelines for patient care. It is a way to ensure the agency stays accountable to the people they serve. You can feel better knowing they have met these standards for over three decades.
Quality Performance
What Is Hospice Care Like in Arthurdale?
Hospice care in this part of Preston County focuses on comfort for the patient and support for the family. The team at West Virginia Caring uses their medical staff to manage pain and other difficult symptoms. Nurses visit the home to check on the patient and adjust medications. A physician oversees the medical side of things while volunteers offer extra companionship. This setup helps patients stay in their own homes for as long as possible. The goal is to improve the quality of each day. It is not about the length of life but the comfort within it. Staff members work together to address physical pain and emotional needs. They coordinate supplies and equipment to make the home environment safe. This allows families to focus on spending time together instead of worrying about medical tasks. Having a full team nearby makes a big difference.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before picking a hospice partner. Start by asking how quickly a nurse can reach your home during an emergency. It is also wise to ask how the team handles pain management after regular business hours. Ask about the specific roles of the nurses and volunteers involved in your care. You might also want to know how the provider handles coordination with your primary doctor. Ask them to explain how they support the family members who are acting as caregivers. Understanding these details helps you know what to expect. Do not be afraid to ask for clarity on their services. Getting clear answers will help you make a decision that feels right for your family situation.
Preserve Your Family Stories
Your loved ones have a lifetime of memories to share. Capture these important stories now to keep them safe for future generations to enjoy.
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Helpful Guides for Families
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.