HARBORS HOME HEALTH AND HOSPICE
Provider Information
- Address
- 201 7TH STREET
HOQUIAM, WA 98550 - Ownership Type
- Non-Profit
- Medicare Certified Since
- November 17, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HARBORS HOME HEALTH AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HARBORS HOME HEALTH AND HOSPICE compares to hospices nationwide.
12.8 minutes
of nurse care per routine home care day, on average
That is the 56th percentile among hospices nationally. The national median is about 12 minutes.
45
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.8 min
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.2%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months19.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.5%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10.4%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,128 · 11th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 34.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment98.7%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed99.7%
- Beliefs and values discussed98.5%
- Bowel care for patients on opioids98.8%
- Visits in the last days of life34.3%
- All care steps completed96.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer46%
- Dementia11%
- Heart and circulatory disease17%
- Lung and respiratory disease9%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Harbors Home Health and Hospice
Harbors Home Health and Hospice serves families in Hoquiam, Washington. This provider offers home health and hospice services to the Grays Harbor community. They have been certified by Medicare since 1990. Choosing a local provider often helps families stay connected to their care team during difficult times. They aim to support patients right where they live.
About HARBORS HOME HEALTH AND HOSPICE
This agency operates as a non-profit organization. Non-profit status often means the group focuses on reinvesting resources back into patient services. They have provided care to the region for over three decades. The agency employs 14 people to support their mission. This team includes six registered nurses and two licensed practical nurses. A physician also works with the group to guide clinical decisions. Families should look for these professional credentials when they interview a hospice team. Knowing who is on the staff helps you understand the level of support available. You can ask for a list of team members during your first meeting. This agency has maintained its certification for a long time. Longevity in this field shows a commitment to meeting federal safety standards. You deserve to know how your loved one will be treated by the staff.
Quality Performance
What Is Hospice Care Like in HOQUIAM?
Hospice care focuses on comfort and quality of life for patients. In Hoquiam, this means bringing medical support directly to a patient's home. The team manages pain and symptoms while providing emotional support. Care is provided by a group of nurses and a doctor. They work together to create a plan that meets specific patient needs. Most care happens in the home, but families can also get help with equipment and supplies. The goal is to keep the patient as comfortable as possible. This approach allows families to spend more time together without worrying about medical logistics. Having a local team means they can arrive quickly if a change in health occurs. It is about peace of mind. You can talk to the staff about how they handle after-hours calls. They should explain the process clearly so you know exactly what to expect at any time of day.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you make a choice that fits your family. Start by asking how quickly a nurse can arrive if an emergency happens at night. You should also ask how the team manages pain and keeps the family updated. Ask about the specific roles of the nurses and the doctor on staff. It is also wise to ask how they support family members with grief. Do they offer counseling or other resources? Finally, ask them to explain their plan for sudden changes in health. You want to feel sure that your loved one will be safe and comfortable. Get these answers in writing if it helps you feel better. Clear communication is a sign of a professional and caring team.
Preserve Your Family Stories
Your memories are precious. Record your family stories now to keep them safe for the next generation.
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