HospiceScout

WALLA WALLA COMMUNITY HOSPICE

Non-ProfitFreestanding Hospice

Provider Information

Address
1067 ISAACS AVENUE
WALLA WALLA, WA 99362
Ownership Type
Non-Profit
Medicare Certified Since
July 26, 1988

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for WALLA WALLA COMMUNITY HOSPICE
RoleStaff Count
Registered Nurses (RN)8
Physicians1

16

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what WALLA WALLA COMMUNITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how WALLA WALLA COMMUNITY HOSPICE compares to hospices nationwide.

10.3 minutes

of nurse care per routine home care day, on average

That is the 28th percentile among hospices nationally. The national median is about 12 minutes.

56

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.3 min

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.9%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.2%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits72%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.4%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22.6%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.8%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,900 · 14th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment96.5%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment97.5%
  • Treatment preferences discussed99.7%
  • Beliefs and values discussed99.1%
  • Bowel care for patients on opioids98.6%
  • Visits in the last days of life69.5%
  • All care steps completed96.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia28%
  • Heart and circulatory disease13%
  • Lung and respiratory disease6%
  • Stroke11%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Walla Walla Community Hospice

Walla Walla Community Hospice serves families throughout Walla Walla, Washington. This freestanding hospice provider offers end of life support for those in the local area. They have been certified by Medicare since July 1988. This long history shows their commitment to the community. They focus on providing care that meets federal standards for comfort and symptom management. Their team works to keep patients comfortable at home or in their preferred setting. Hospice care is about adding quality to the days a patient has left. It brings a team of experts to the bedside to help with physical and emotional needs. Choosing a provider with a long track record can offer peace of mind during a difficult time. Families often look for providers that have served the region for many years. This provider has deep roots in the Walla Walla area.

About Walla Walla Community Hospice

As a non-profit organization, this hospice operates with a focus on community mission rather than profit. They maintain a team of 16 employees to support their patients. This staff includes 8 registered nurses who provide direct medical care and symptom oversight. They also have a physician on staff to lead the medical side of care planning. Being a freestanding hospice means they focus entirely on end of life services. This allows them to dedicate their resources to the specific needs of hospice patients. They meet the requirements set by Medicare to ensure they provide safe and effective care. You should know that non-profit hospices often reinvest their resources back into patient services. This can lead to extra support for families. Their structure allows for a focused approach to care. The team is ready to help at a moment's notice.

Quality Performance

This provider holds high marks for their quality of care. They also receive strong scores from patients on satisfaction surveys. These results show a consistent level of service for those in their care.

What Is Hospice Care Like in Walla Walla?

Hospice care in this region focuses on keeping patients comfortable in their own homes. The team visits regularly to check on symptoms and offer support to the family. They handle medications and medical equipment so you do not have to worry about those tasks. The staff includes registered nurses who manage pain and other health issues. They also offer guidance to family members who are acting as caregivers. Having a local team means they know the community and can reach you quickly when needed. Most families prefer to stay in their own space surrounded by familiar things. Hospice makes this possible by bringing the clinic to your front door. It is a team effort. You and your loved one are at the center of every decision. This setup helps everyone focus on being together during the final months of life.

What to Ask When Choosing a Hospice Provider

Choosing the right team is a big step for your family. Start by asking how quickly they can arrive if a sudden problem happens at night. You should also ask how often a nurse will visit your home. It is helpful to know who to call when you have a question on the weekend. Ask them how they manage pain and if they have experience with your loved one's specific health condition. You might also ask how they support family caregivers who are tired. Do they offer volunteers to sit with the patient? It is good to know if they provide grief support after a death. These questions help you see if their style matches what your family needs. Take your time to get clear answers. A good provider will be happy to talk through these details with you.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We provide a simple way to record their life stories and keep them safe for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.