HospiceScout

MULTICARE HOSPICE

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1313 BROADWAY
TACOMA, WA 98402
Ownership Type
Non-Profit
Medicare Certified Since
September 27, 1984

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MULTICARE HOSPICE
RoleStaff Count
Registered Nurses (RN)39
Licensed Practical Nurses (LPN)5
Physicians1
Volunteers40

95

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MULTICARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MULTICARE HOSPICE compares to hospices nationwide.

15.6 minutes

of nurse care per routine home care day, on average

That is the 80th percentile among hospices nationally. The national median is about 12 minutes.

249

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.6 min

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life86.7%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.3%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months23.1%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.8%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.8%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,661 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.9%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life60.7%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer33%
  • Dementia14%
  • Heart and circulatory disease13%
  • Lung and respiratory disease6%
  • Stroke23%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Care at MultiCare Hospice

MultiCare Hospice provides comfort-focused care for families in Tacoma, Washington. Located at 1313 Broadway, they support patients in Pierce County with dedicated end-of-life services. Their team focuses on managing pain and helping patients live each day with dignity. Choosing the right hospice is a heavy task, but having local support makes a real difference. They have served the community for many years. Since starting their Medicare certification in 1984, they have built a long history of serving local residents. That is over four decades of experience. When you walk through their doors or meet their staff, you feel that history. They know the area well and understand the needs of local families. It is comforting to have a provider with such deep roots nearby. They work to make sure every patient feels seen and heard during their most vulnerable moments.

About MultiCare Hospice

MultiCare Hospice operates under an "Other" ownership structure. They have been Medicare-certified since September 27, 1984. This longevity matters because it shows they have adapted to changing healthcare standards for a long time. You should know that hospice care is about more than just medicine. It is about the whole person. Families often wonder what to expect when they choose a provider with this much tenure. The main thing is that they follow strict federal rules to keep their certification. This ensures they provide a baseline of care that meets national standards. You can feel confident that they have passed many inspections over the years. They are part of a larger healthcare system, which can offer extra resources when things get complicated. That said, it is always a good idea to talk with their staff directly. Ask them how their specific team will support your loved one's unique daily needs.

Quality Performance Snapshot

MultiCare Hospice holds a perfect 5/5 overall rating from CMS. Their quality of care rating is also a perfect 5/5, which shows they do an excellent job with medical needs. Their patient satisfaction score is 3/5. This means while the clinical care is top-tier, some families felt the communication or personal touch could be stronger. It is a good idea to ask how they handle family updates.

Understanding Hospice Care in Tacoma

Tacoma offers several hospice options, but finding the right fit is personal. Hospice is not just for the final days. It is meant to provide support for months, if needed. The goal is to focus on comfort rather than a cure. Many families in Pierce County find that hospice care at home allows them to spend more quality time together. You do not have to do this alone. Local teams usually include nurses, social workers, and volunteers who visit you. They help with errands, emotional support, and pain relief. The thing is, every hospice agency has a different culture. Some are small and local, while others are part of larger health networks. You should look for a team that listens to your family's specific values. Do they offer spiritual care? Are they available on weekends? These details change the experience entirely. Take your time to find the group that feels like a partner.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for any family. You should feel comfortable asking tough questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Next, ask about their specific experience with your loved one's illness. Some teams have special training for certain conditions. You should also ask how they support family caregivers. Are they available to talk at night? Burnout is real, and you need a team that helps you stay strong. Finally, ask about their volunteer program. Volunteers can offer a much-needed break for family members. Do not be afraid to ask for clarity if you do not understand a term. They work for you, and their job is to make this process easier. Keep asking until you feel truly heard and confident in your choice.

Preserve Your Family's Story

This time is difficult, but it is also a beautiful chance to capture memories and stories that matter most to your family.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.