WESTMINSTER-CANTERBURY AT HOME LLC
Provider Information
- Address
- 3181 SHORE DRIVE SUITE 201
VIRGINIA BEACH, VA 23451 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 5, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WESTMINSTER-CANTERBURY AT HOME LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WESTMINSTER-CANTERBURY AT HOME LLC compares to hospices nationwide.
11.7 minutes
of nurse care per routine home care day, on average
That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.
106
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.7 min
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.2%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.9%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,315 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment98%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life49.6%
- All care steps completed98.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia14%
- Heart and circulatory disease17%
- Lung and respiratory disease7%
- Stroke29%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Virginia Beach
Westminster-Canterbury at Home LLC serves families throughout Virginia Beach, Virginia. They offer professional hospice services designed to provide comfort and dignity at the end of life. When a loved one needs extra support, this team steps in to help manage symptoms and offer emotional guidance. Their office sits right on Shore Drive, making them a local resource for neighbors in need. Choosing the right hospice is a big decision. You want a team that feels like family. That is exactly what this provider aims to offer every single day. They focus on the patient's goals while supporting the people who love them most. It is about making every moment count when time feels short. By keeping care close to home, they help patients stay in a familiar, peaceful place. That is truly the heart of their mission.
About Westminster-Canterbury at Home LLC
This provider operates as a non-profit organization. That is a big deal because it often means their focus stays entirely on patient care rather than profits. They have been Medicare certified since December 5, 2013. That long track record shows they understand the rules and standards required for high-quality hospice work. Families should feel good knowing this team has served the community for over a decade. They meet strict federal guidelines to ensure safety and comfort for all patients. What most people do not realize is that non-profit hospice teams often have deep roots in the community. They work hard to build trust with local hospitals and doctor offices. You can feel confident that they have the experience to handle complex medical needs. Their long history in Virginia Beach suggests they are here to stay and here to help your family through a hard time.
Quality You Can Trust
Understanding Hospice Care in Virginia Beach
Hospice is not about giving up. It is about choosing a different path that focuses on comfort instead of a cure. In Virginia Beach, many families use these services to improve the quality of their loved one's final months. The goal is to reduce pain and help the patient live as fully as possible. Most people receive this care in their own home or at a place they call home. But hospice care can also happen in nursing facilities if that is where the patient lives. The team usually includes doctors, nurses, social workers, and volunteers. They all work together to create a care plan that fits your specific needs. It is a team effort to keep the patient safe and comfortable. If you have questions about how this works, do not be afraid to ask. Getting the right information early makes a world of difference for your family.
What to Ask When Choosing a Hospice Provider
Choosing a provider can feel overwhelming. Take a deep breath and start by asking the right questions. First, ask how quickly their team can get to your home in an emergency. You need to know that help is available 24/7. Second, ask how they handle pain and other symptoms. You want a team that is very good at keeping your loved one comfortable. Third, ask how they support the family members. Caregiving is hard work, and you need to know what kind of emotional help they offer. And finally, ask if they have experience with your loved one's specific health condition. It is okay to be picky. You are looking for a partner who will walk this path with you. Do not feel rushed. Take the time you need to find the right fit for your family's unique situation.
Preserve Your Family's History
Your loved one has a lifetime of stories worth saving. We can help you capture these memories in a simple way to keep for future generations.
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