HospiceScout

SUNCREST HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
208 GOLDEN OAK COURT, SUITE 100
VIRGINIA BEACH, VA 23452
Ownership Type
For-Profit
Medicare Certified Since
April 29, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUNCREST HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Volunteers2

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUNCREST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUNCREST HOSPICE compares to hospices nationwide.

12.3 minutes

of nurse care per routine home care day, on average

That is the 51st percentile among hospices nationally. The national median is about 12 minutes.

61

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.3 min

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.5%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits38.9%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.1%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.2%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,731 · 13th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment99.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.3%
  • Bowel care for patients on opioids97.8%
  • Visits in the last days of life70.3%
  • All care steps completed98.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia28%
  • Heart and circulatory disease10%
  • Lung and respiratory disease8%
  • Stroke7%
  • Other conditions36%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Virginia Beach

Suncrest Hospice serves families in Virginia Beach, Virginia, from their office on Golden Oak Court. They offer end-of-life care focused on comfort, dignity, and support for your loved ones. Choosing the right team during this time is a big decision. This local provider brings professional medical care and emotional support directly to your home or facility. They aim to help patients live their final days with as little pain as possible. You want a team that listens to your needs. Suncrest Hospice works to provide that level of care for the Virginia Beach community. They have been certified by Medicare since April 2021. That means they meet federal standards for safety and quality. It is a relief to have options close to home when you need them most.

About SUNCREST HOSPICE

Suncrest Hospice is a for-profit provider. They have been active in the Virginia Beach area since 2021. Being a for-profit group means they operate under specific business standards. That said, the quality of care they provide is what matters most to your family. They hold a strong overall rating of 4.5 out of 5 stars from Medicare. This score looks at how they manage pain and help patients with their daily needs. It is a high mark in a field where quality changes everything. You should know that they have a 4.5-star rating for quality of care. This is based on the Hospice Care Index, which measures how well they follow medical guidelines. Their patient satisfaction rating is 3 out of 5 stars. This reflects feedback from families about their communication and service. Understanding these numbers helps you make a better choice for your family.

Quality Performance Snapshot

Suncrest Hospice currently holds an impressive 4.5-star rating for overall quality and care. While their patient satisfaction score sits at 3 stars, their high marks in clinical care show they are strong in managing medical needs and safety.

Understanding Hospice Care in VIRGINIA BEACH

Finding the right care in a city like Virginia Beach can feel overwhelming. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The goal is to keep the patient in a familiar place. Here is the thing—hospice is not just about the patient. It is about supporting the whole family unit. Nurses, aides, and social workers visit to help manage symptoms and provide emotional comfort. They offer supplies, medications, and equipment to keep your loved one comfortable. You do not have to do this alone. The team handles the heavy lifting of care so you can focus on being a family member. That is the true purpose of the hospice benefit. It gives you space to be together during a very difficult time.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice provider before you sign up. Start by asking how quickly they can get a nurse to your home in an emergency. You need to know if they have staff on call 24 hours a day. Ask what their nurse-to-patient ratio looks like. This helps you understand how much time they can spend with your loved one. You should also ask how they handle pain management. What is their plan if symptoms get worse in the middle of the night? Ask them to explain their process for keeping your family in the loop. Good communication is the key to peace of mind. If they cannot answer these questions clearly, keep looking. You deserve a team that makes you feel heard and respected. Trust your gut feeling during these talks.

Preserve Your Family Stories

During this time, the stories and memories you share become even more precious. We can help you capture those moments so they are never lost.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.