HospiceScout

GENTIVA

Provider Information

Address
5544 GREENWICH ROAD, SUITE 302
VIRGINIA BEACH, VA 23462
Ownership Type
For-Profit
Medicare Certified Since
February 21, 2002

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at GENTIVA

GENTIVA serves families throughout Virginia Beach, Virginia, from their office on Greenwich Road. They offer specialized end-of-life care focused on comfort and dignity for patients facing a terminal illness. Their team works to manage pain and support the emotional needs of those they serve. Choosing a hospice provider is a major decision for any family. That is why having local options like GENTIVA matters so much. They have been providing these essential services to the community since early 2002. Whether you are exploring options for yourself or a loved one, finding the right fit is the first step. The goal is always to ensure that every patient feels heard and cared for during this time. You deserve a team that listens to your unique needs every single day.

About GENTIVA

GENTIVA operates as a for-profit hospice provider in the Virginia Beach area. They have held Medicare certification since February 21, 2002. This long history shows they have deep experience with federal quality standards. What does for-profit status mean for your family? It often means the agency is part of a larger network with standardized training and resources. That can be a real benefit. But the most important part is how they treat people in your own neighborhood. They focus on providing care that meets strict government rules for quality and safety. You should feel comfortable asking them about their specific care teams. Ask how they handle weekend visits or after-hours emergencies. Getting clear answers early helps build trust. A good provider will always take the time to explain their process to you without rushing the conversation.

Quality Performance

GENTIVA holds a 5/5 star rating for their overall quality of care based on the CMS Hospice Care Index. This score means they rank among the top providers for meeting clinical standards. While their patient satisfaction score is 3/5, their high clinical rating shows a strong commitment to medical excellence and symptom management.

Understanding Hospice Care in VIRGINIA BEACH

Virginia Beach offers a wide range of medical resources for families navigating serious illness. Hospice care here works to keep patients comfortable at home or in a facility of their choosing. The reality is that hospice is not just about the end of life. It is about improving the life that remains. Most families find that starting care sooner rather than later helps everyone adjust. You have choices in this city, and that is a good thing. Some providers focus on specific neighborhoods, while others cover the entire region. The key is to find a team that understands your family's values. You want partners who treat your loved one like their own family member. Do not be afraid to ask for a meeting with their staff before you make a final choice. You are in control of this process.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel like a heavy task. Keep things simple by asking these four questions. First, ask how quickly a nurse can get to your home if an urgent problem arises at night. Safety is everything. Second, ask how they handle pain management and if they have a doctor who specializes in this. Third, ask how they support family members with grief and stress. This part is often overlooked. Finally, ask what their plan is if your loved one needs to go to a hospital for a short time. You need to know that your chosen team has a solid plan for every situation. Write down their answers. Compare them side-by-side if you are looking at more than one agency. Trust your gut feeling, too. If the staff makes you feel calm, that is a great sign.

Preserve Your Family Stories

Your family history is a beautiful legacy. Now is the perfect time to capture those precious memories and stories before they fade away.

Start Recording Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.