HospiceScout

AMEDISYS HOSPICE CARE

For-ProfitFreestanding Hospice

Provider Information

Address
5221 VALLEY PARK DRIVE SUITE 2
ROANOKE, VA 24019
Ownership Type
For-Profit
Medicare Certified Since
February 26, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMEDISYS HOSPICE CARE
RoleStaff Count
Registered Nurses (RN)13
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

27

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMEDISYS HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMEDISYS HOSPICE CARE compares to hospices nationwide.

16.5 minutes

of nurse care per routine home care day, on average

That is the 85th percentile among hospices nationally. The national median is about 12 minutes.

55

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.5 min

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.7%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.5%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits28%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.5%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.2%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.2%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,435 · 20th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life84.6%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia22%
  • Heart and circulatory disease13%
  • Lung and respiratory disease10%
  • Stroke4%
  • Other conditions26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Roanoke

Amedisys Hospice Care serves families in the Roanoke, Virginia area. They provide end-of-life support focused on comfort and dignity. Their team helps patients manage symptoms while spending time at home. Choosing the right hospice provider is an important step for your loved one. This team works to improve the quality of life during a difficult time. They offer professional care tailored to each patient's unique needs. Families in Botetourt and the surrounding region can rely on their local expertise. Their goal is to ensure peace and comfort for both the patient and their family. You can feel confident knowing they have served the community for many years.

About Amedisys Hospice Care

Amedisys Hospice Care is a for-profit provider located on Valley Park Drive in Roanoke. They have been certified by Medicare since February 1993. This long history shows a commitment to providing steady care for the community. When choosing a provider, it is helpful to know how long they have served the public. Their team follows federal rules to ensure high standards of safety. Families should know that this provider meets the guidelines set by Medicare. They focus on providing care that respects the wishes of the patient. Their team is ready to answer questions about their services and care philosophy. You can contact them at (540) 265-8509 to learn more about how they can assist your family today.

Quality of Care and Satisfaction

Amedisys Hospice Care has earned a 4 out of 5 star overall rating from CMS. This score includes 4 stars for their quality of care and 4 stars for patient satisfaction. These ratings show a strong commitment to meeting the needs of patients and their families.

Understanding Hospice Care in Roanoke

Hospice care is a special way to support people with serious illnesses. It focuses on relief from pain and other difficult symptoms. In Roanoke, hospice teams often include doctors, nurses, and social workers. They also provide chaplains and volunteers to help with emotional needs. Care can happen in the home or in other settings. The main goal is to help the patient live as fully as possible. It is not about giving up on treatment. It is about choosing a path that puts comfort and quality of life first. Families in Virginia have many options for hospice support. Take your time to find a team that feels like the right fit for your loved one. Good hospice care creates a circle of support for everyone involved.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a big decision for your family. It is best to ask clear questions before you start services. Here are a few things you should ask any provider:

  • How quickly can your team respond if we have a middle-of-the-night emergency?
  • What specific services do you provide to help with emotional and spiritual support?
  • How do you involve the family in the daily care plan for our loved one?
  • Can you explain how your team manages pain and keeps the patient comfortable?
Getting clear answers will help you feel more at ease. Do not be afraid to ask for more details on any topic. A good provider will be happy to talk through these points with you. Your comfort is the most important part of this journey.

Preserve Your Family Stories

This time is precious for your family. We help you save the stories and memories that matter most. Start capturing your history today.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.