WINGS OVER VIRGINIA LLC
Provider Information
- Address
- 6325 CENTER DRIVE SUITE 204
NORFOLK, VA 23502 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 18, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 20 |
| Physicians | 3 |
48
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WINGS OVER VIRGINIA LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WINGS OVER VIRGINIA LLC compares to hospices nationwide.
11.6 minutes
of nurse care per routine home care day, on average
That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.6 min
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.9%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,905 · 18th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life60.6%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer37%
- Dementia34%
- Heart and circulatory disease10%
- Lung and respiratory disease3%
- Stroke5%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Comfort in Norfolk
WINGS OVER VIRGINIA LLC serves the Norfolk community from their office on Center Drive. They focus on providing hospice services to families who need comfort and support during a difficult time. Choosing the right team can feel like a heavy task. But having a local group nearby often makes communication much easier. They offer care designed to manage pain and improve the quality of life for your loved one. Their team understands the local landscape of Norfolk well. This helps them reach patients quickly when needs arise. That is a big deal when you are caring for someone at home. They have been certified by Medicare since March of 2022. This means they meet federal standards for the care they provide. It is a good starting point for families looking for reliable local help. You deserve to feel confident in the care your family member receives every single day.
About WINGS OVER VIRGINIA LLC
WINGS OVER VIRGINIA LLC is a for-profit hospice provider. Being for-profit means they operate under a specific business structure. Some families find this helpful, while others prefer non-profits. The choice is personal. What matters most is the quality of care they deliver to your door. They have been active as a Medicare-certified provider since March 18, 2022. That is a relatively short history, but they have already earned solid marks from federal reviewers. The thing is, every provider has a unique approach to care. You should check if their specific team culture matches what your family values. Do they visit often? Are their nurses easy to reach after hours? These are the practical details that truly change your daily experience. Always remember that you have the right to interview any provider before you sign up. Take your time to find the right fit for your specific situation.
Quality Snapshot
Understanding Hospice Care in Norfolk
Norfolk has several hospice options for those in need. It can be confusing to pick one. The most important thing is finding a team that listens to your goals. Hospice is not just about the end of life. It is about making the most of every day you have together. Most providers in the area offer nurses, social workers, and aides. These professionals visit your home to help manage symptoms. That said, each agency has different staffing levels and response times. Some focus heavily on spiritual care, while others focus on complex medical needs. You should ask about their weekend and night coverage. Emergencies do not follow a 9-to-5 schedule. Neither should your support team. The best providers in Norfolk are the ones who make you feel heard. They should treat you like a partner in the care plan rather than just a number in their system.
What to Ask When Choosing a Hospice Provider
Asking the right questions saves you a lot of stress later. Start by asking how many nurses they have on call at night. You want to know who answers the phone when you call at 3 a.m. It is also wise to ask about their pain management approach. Do they have a doctor who specializes in comfort care? That makes a huge difference. You should also ask how often they visit your home each week. Some providers visit more often than others. Finally, ask what happens if your loved one needs a higher level of care, like a short stay in a hospital. Can they help move them quickly? A good provider will answer these questions clearly and with patience. If they seem rushed or annoyed, that is a red flag. Move on to the next option. Your peace of mind is worth the extra effort.
Preserve Your Family's Story
This time is precious and filled with memories that deserve to be kept safe for future generations. We can help you record the wisdom and stories of your loved ones in a simple, meaningful way.
Start Preserving MemoriesOther Hospice Providers Nearby
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