CONNECTIONSPLUS HEALTHCARE + HOSPICE
Provider Information
- Address
- 315 MYERS ST.
LEXINGTON, VA 24450 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 16, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Physicians | 0 |
| Volunteers | 1 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CONNECTIONSPLUS HEALTHCARE + HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CONNECTIONSPLUS HEALTHCARE + HOSPICE compares to hospices nationwide.
13.1 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
71
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.1 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits43.9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,857 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment100%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment98.5%
- Treatment preferences discussed99.7%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids93.7%
- Visits in the last days of life80.3%
- All care steps completed96.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia11%
- Heart and circulatory disease17%
- Lung and respiratory disease10%
- Stroke7%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About ConnectionsPlus Healthcare + Hospice
ConnectionsPlus Healthcare + Hospice serves families in Lexington, Virginia. This provider offers end-of-life care options for those in the local area. They have held Medicare certification since 1993. That is over thirty years of service to the community. Their team works from their office on Myers Street to coordinate care for patients. Choosing a provider with this much history can offer peace of mind during a hard time. They focus on meeting the needs of patients who require support in their final months. This organization is a non-profit group. They put their resources back into the care they provide. Families can feel good knowing this provider meets federal standards for hospice care. It is a stable choice for those who live in Lexington City. Their long history shows they know how to run a steady program for the people they serve.
Ownership and History
This hospice operates as a non-profit organization. Non-profit status often means the group focuses on community health goals rather than profit margins. They earned their Medicare certification in the summer of 1993. This date marks the start of their official standing with the federal program. Being certified means they meet strict rules for how they treat their patients. They must follow safety and care guidelines set by the government. This provider is a freestanding hospice. That means they are a separate agency and not part of a hospital or nursing home. They have a small team of 19 employees. This includes 10 registered nurses who manage daily health needs. They also have one volunteer who gives extra time to help families. Every person on the staff plays a role in keeping the quality of care high. You can count on these standards.
Quality Performance
What Is Hospice Care Like in Lexington?
Hospice care in Lexington focuses on comfort for patients and their loved ones. The team helps manage pain and other symptoms at home or in a facility. ConnectionsPlus Healthcare + Hospice uses a team of 10 registered nurses to handle medical needs. This is a large part of their total staff of 19 people. Nurses visit to check on the patient and adjust medicine as needed. They also teach family members how to provide support between visits. The goal is to keep the patient as comfortable as possible. They work to preserve dignity and quality of life every day. You might wonder who else is on the team. They include support staff to help with emotional needs. Hospice is about living well for as long as possible. The team makes sure the patient stays central to all care decisions. It is a team effort to ensure comfort.
What to Ask When Choosing a Hospice Provider
You should meet with a few providers before you make a choice. Ask how quickly a nurse can get to your home if a problem starts at night. Find out who will be your main contact person for questions. It helps to know how they handle emergencies after regular business hours. Ask how they help family members manage grief after a loss. You should also ask how they coordinate with your current doctor to keep care smooth. Ask if they have experience with the specific health condition your loved one faces. It is okay to ask about their staff size or how many patients they see. Do not feel rushed to decide right away. Take your time to find the right fit for your family. A good provider will answer every question you have with care and patience.
Preserve Your Family Stories
Your family history is a gift. We can help you record stories and memories to keep them safe for years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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