SENTARA HOME CARE SERVICES - CHESAPEAKE
Provider Information
- Address
- 535 INDEPENDENCE PARKWAY, SUITE 500
CHESAPEAKE, VA 23320 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 9, 1984
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 55 |
32
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SENTARA HOME CARE SERVICES - CHESAPEAKE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SENTARA HOME CARE SERVICES - CHESAPEAKE compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
121
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.4%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.5%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,100 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 47.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.6%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment98.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life47.9%
- All care steps completed98.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia20%
- Heart and circulatory disease21%
- Lung and respiratory disease7%
- Stroke10%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Hospice Care in Chesapeake
Sentara Home Care Services - Chesapeake offers specialized end-of-life support for residents in Chesapeake, Virginia. Based at 535 Independence Parkway, this team focuses on comfort and dignity for patients facing life-limiting illnesses. They work to manage pain and provide emotional support for the entire family unit. The goal here is simple. They want to help patients live their final days with as much peace as possible. Choosing a hospice team is a deeply personal decision. Families in the Chesapeake City area often turn to this local provider for their ongoing commitment to non-profit care. The team understands the rhythm of life in this community. They bring that local perspective into every home visit they make. That’s a big deal when you are inviting someone into your personal space during such a fragile time.
About SENTARA HOME CARE SERVICES - CHESAPEAKE
This provider has been Medicare certified since August 9, 1984. That is over four decades of experience serving the local community. They operate as a non-profit organization. This structure often means they prioritize patient outcomes over financial gains. You can reach their office directly at (757) 553-3000 to ask about their specific service area or care approach. What families should know is that their quality of care rating is perfect. They earned a 5/5 star score from the CMS Hospice Care Index. This rating looks at how well they handle pain and support patient needs. The thing is, numbers only tell part of the story. You should always talk with their staff to see if their style fits your family. They hold a deep history in this region. That longevity speaks to the trust they have built with local doctors and neighbors over the years.
Quality Care Insights
Understanding Hospice Care in CHESAPEAKE
Finding the right care in Chesapeake can feel like a heavy task. But you are not alone. Hospice is not just about medical care. It is a philosophy of living well until the very end. The focus shifts from curing an illness to managing symptoms like pain or shortness of breath. Local providers in Virginia must follow strict federal rules to keep their certification. This ensures your loved one gets a baseline of quality care. Most hospice services come directly to your home. Some families find this much easier than moving a loved one to a facility. And it keeps the patient in a familiar environment surrounded by their own things. Here’s the thing—every hospice team has a different "vibe." Some are very clinical. Others focus more on spiritual or social support. It is smart to learn about the different options available in your specific neighborhood before you make a final choice.
What to Ask When Choosing a Hospice Provider
You have the right to ask hard questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind at night or on weekends. You should also ask how they help family members cope with grief. Good hospice care supports the whole family, not just the patient. Ask them how they handle pain management specifically. Do they have a doctor who is always on call? Another good question is about their volunteer program. Volunteers can provide companionship or give caregivers a much-needed break. Finally, ask what happens if the patient's condition changes suddenly. Will they move the patient to a hospital? Or do they have their own inpatient unit? Get these answers in writing. It helps to have a clear plan so you can focus on being a family member rather than a care coordinator.
Preserve Your Family's Story
During this time, stories are more precious than ever. Capture your loved one's voice, memories, and wisdom to create a lasting legacy for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
TRINITY HOSPICE LLC
AMEDISYS HOSPICE CARE
MEDI HOME HEALTH AND HOSPICE - CHESAPEAKE
COMFORT CARE HOME HEALTH AND HOSPICE
ACG HOSPICE
GOOD SAMARITAN HOSPICE INC
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.