HospiceScout

SENTARA HOME CARE SERVICES - CHESAPEAKE

Provider Information

Address
535 INDEPENDENCE PARKWAY, SUITE 500
CHESAPEAKE, VA 23320
Ownership Type
Non-Profit
Medicare Certified Since
August 9, 1984

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Hospice Care in Chesapeake

Sentara Home Care Services - Chesapeake offers specialized end-of-life support for residents in Chesapeake, Virginia. Based at 535 Independence Parkway, this team focuses on comfort and dignity for patients facing life-limiting illnesses. They work to manage pain and provide emotional support for the entire family unit. The goal here is simple. They want to help patients live their final days with as much peace as possible. Choosing a hospice team is a deeply personal decision. Families in the Chesapeake City area often turn to this local provider for their ongoing commitment to non-profit care. The team understands the rhythm of life in this community. They bring that local perspective into every home visit they make. That’s a big deal when you are inviting someone into your personal space during such a fragile time.

About SENTARA HOME CARE SERVICES - CHESAPEAKE

This provider has been Medicare certified since August 9, 1984. That is over four decades of experience serving the local community. They operate as a non-profit organization. This structure often means they prioritize patient outcomes over financial gains. You can reach their office directly at (757) 553-3000 to ask about their specific service area or care approach. What families should know is that their quality of care rating is perfect. They earned a 5/5 star score from the CMS Hospice Care Index. This rating looks at how well they handle pain and support patient needs. The thing is, numbers only tell part of the story. You should always talk with their staff to see if their style fits your family. They hold a deep history in this region. That longevity speaks to the trust they have built with local doctors and neighbors over the years.

Quality Care Insights

Sentara Home Care Services - Chesapeake holds an impressive 5/5 star overall rating. Their Quality of Care score is also a perfect 5/5, showing they are excellent at meeting clinical needs. While their patient satisfaction score is 3/5, it is always a good idea to discuss your specific expectations with them during an initial meeting.

Understanding Hospice Care in CHESAPEAKE

Finding the right care in Chesapeake can feel like a heavy task. But you are not alone. Hospice is not just about medical care. It is a philosophy of living well until the very end. The focus shifts from curing an illness to managing symptoms like pain or shortness of breath. Local providers in Virginia must follow strict federal rules to keep their certification. This ensures your loved one gets a baseline of quality care. Most hospice services come directly to your home. Some families find this much easier than moving a loved one to a facility. And it keeps the patient in a familiar environment surrounded by their own things. Here’s the thing—every hospice team has a different "vibe." Some are very clinical. Others focus more on spiritual or social support. It is smart to learn about the different options available in your specific neighborhood before you make a final choice.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind at night or on weekends. You should also ask how they help family members cope with grief. Good hospice care supports the whole family, not just the patient. Ask them how they handle pain management specifically. Do they have a doctor who is always on call? Another good question is about their volunteer program. Volunteers can provide companionship or give caregivers a much-needed break. Finally, ask what happens if the patient's condition changes suddenly. Will they move the patient to a hospital? Or do they have their own inpatient unit? Get these answers in writing. It helps to have a clear plan so you can focus on being a family member rather than a care coordinator.

Preserve Your Family's Story

During this time, stories are more precious than ever. Capture your loved one's voice, memories, and wisdom to create a lasting legacy for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.