HospiceScout

COMFORT CARE HOME HEALTH AND HOSPICE

OtherHospital

Provider Information

Address
1301 EXECUTIVE BLVD SUITE 200
CHESAPEAKE, VA 23320
Ownership Type
Other
Medicare Certified Since
November 21, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMFORT CARE HOME HEALTH AND HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians3
Volunteers1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMFORT CARE HOME HEALTH AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMFORT CARE HOME HEALTH AND HOSPICE compares to hospices nationwide.

19.3 minutes

of nurse care per routine home care day, on average

That is the 94th percentile among hospices nationally. The national median is about 12 minutes.

15

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day19.3 min

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends17.3%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits24.1%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care20%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)95th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$4,896 · 1st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 45.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening92.9%
  • Pain assessment94.9%
  • Breathing difficulty screening98.8%
  • Breathing difficulty treatment96.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed95.3%
  • Bowel care for patients on opioids75.5%
  • Visits in the last days of life45.9%
  • All care steps completed79.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer37%
  • Dementia25%
  • Heart and circulatory disease11%
  • Stroke9%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Comfort Care Home Health and Hospice

Comfort Care Home Health and Hospice serves families in Chesapeake, Virginia. They have provided medical support to the local area since 1996. This provider offers specialized care for people who need help at the end of life. They work to keep patients comfortable in their own homes. The team focuses on managing pain and symptoms for those with serious illness. It is a long-standing organization that has been certified by Medicare for many years. Families often look for this kind of history when they need support for a loved one. They provide a range of services designed to help both the patient and the family members during a difficult time. Their office is on Executive Boulevard. You can reach them by phone if you have questions about their specific services or staff availability.

About COMFORT CARE HOME HEALTH AND HOSPICE

This provider operates under an other ownership structure. They have been certified to provide hospice care since late 1996. That is a long history of service to the Chesapeake area. Being Medicare certified means they meet federal rules for safety and care quality. These rules ensure that all patients receive a consistent level of attention. Families should know that this provider maintains a small, focused team. They have ten total employees including four registered nurses and three physicians. They also have one volunteer on their roster. This staff size means your loved one will likely see the same faces during their care. It can help build a sense of familiarity during visits. You should always ask about how they coordinate care between their doctors and your primary care physician. Their team structure is simple and clear for families to understand.

Quality Overview

This provider holds strong quality-of-care marks based on federal data. Their patient satisfaction survey results are average, while their clinical quality scores are above average.

What Is Hospice Care Like in CHESAPEAKE?

Hospice care in Chesapeake focuses on comfort rather than a cure. The team comes to you. They visit the patient wherever they live. This could be a private house or an assisted living facility. The goal is to keep the patient pain-free. A registered nurse usually manages the medical side of things. They work with doctors to adjust medicine as needs change. Volunteers may help by sitting with patients or running small errands. Social workers are also on staff to help families cope with stress. It is a team effort. The staff size here is small. This allows for a more personal touch. You will find that hospice care changes as the patient needs more help. The team adjusts their visits to match those changing needs. Ask them how often they visit. Good communication makes a big difference for families who are trying to manage daily care at home.

What to Ask When Choosing a Hospice Provider

Finding the right fit matters. You should have a list of questions ready before you meet with any provider. First, ask how quickly they can start care once a doctor signs the order. Speed is often a concern for families. Second, ask how they handle emergencies after normal business hours. You need to know that someone will answer the phone at night. Third, ask how they support family caregivers who are tired. Respite care is a service that gives family members a break. Finally, ask what specific tasks their nurses and volunteers handle. Knowing the limits of their help will prevent confusion later. Write these answers down. It is easy to forget details when you are feeling stressed. Take your time to get the information you need to feel confident in your choice.

Preserve Your Family Stories

Your family history is a gift. We offer simple tools to help you record memories and share them with the people you love.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.