ACG HOSPICE
Provider Information
- Address
- 1401 KEMPSVILLE ROAD SUITE A
CHESAPEAKE, VA 23320 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 14, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 1 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACG HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE compares to hospices nationwide.
16.8 minutes
of nurse care per routine home care day, on average
That is the 86th percentile among hospices nationally. The national median is about 12 minutes.
90
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.8 min
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits18.1%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16.9%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,594 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life61.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia35%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Stroke5%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
ACG HOSPICE in Chesapeake
ACG HOSPICE serves families in Chesapeake, Virginia. This freestanding hospice provider offers end of life support for people in the local area. They earned Medicare certification on January 14, 2022. The team has achieved accreditation from the Accreditation Commission for Health Care, also known as ACHC. This group checks to ensure that a provider follows high safety standards. That is a good sign for any family seeking quality care. They bring a specific focus to their patients in the Chesapeake City region.
About ACG HOSPICE
ACG HOSPICE operates as a for-profit hospice provider. Being a for-profit group means they manage their own business goals while meeting federal rules. The ACHC accreditation they hold shows they meet strict national standards for health care services. This agency looks at how a company trains its staff and cares for patients. Most people do not realize how much work goes into these reviews. But this extra step shows a commitment to doing things the right way. Families should know that this provider has a small team. They have one registered nurse and one volunteer. This personal size often allows for a closer connection between the staff and your loved ones. It is a big deal to have that level of direct attention during a difficult season of life.
Quality at a Glance
Understanding Hospice Care in CHESAPEAKE
Finding the right care in Chesapeake can feel like a heavy task. You want a team that knows the area and understands your needs. Hospice care is about comfort and dignity for everyone involved. The team at ACG HOSPICE includes one registered nurse and one volunteer who work together to support patients. That is a small group, so they can focus on each person they help. The thing is, hospice is not just about medical tasks. It is about being there when it matters most. You deserve a team that listens to your goals. They should work with you to make sure your loved one feels safe and at peace. Good care makes a real difference. It helps families find some quiet moments even when things feel very hard.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a deeply personal choice. You should ask questions that help you feel sure about your decision. Start by asking how the team handles pain and other symptoms. You might also ask how often a nurse will visit your home. It is smart to ask who you can call if you have a problem in the middle of the night. Ask about the specific volunteers they have and how they help families. Do they offer support for the family after a loss? That is a common need for many people. You can also ask how they coordinate care with your primary doctor. Keep asking until you feel at ease. You are the best judge of what your family needs right now.
Keep Your Family Stories Alive
Your loved one has a life full of wisdom and memories. We can help you save these stories for your children and grandchildren to enjoy for years to come.
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