TRUCARE HOSPICE AND PALLIATIVE SERVICES
Provider Information
- Address
- 12808 W. AIRPORT BOULEVARD SUITE 346
SUGAR LAND, TX 77478 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 28, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TRUCARE HOSPICE AND PALLIATIVE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TRUCARE HOSPICE AND PALLIATIVE SERVICES compares to hospices nationwide.
15.2 minutes
of nurse care per routine home care day, on average
That is the 77th percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.2 min
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,254 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 54.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening96.4%
- Treatment preferences discussed100%
- Beliefs and values discussed85.7%
- Visits in the last days of life54.8%
- All care steps completed67.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia59%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Sugar Land
TruCare Hospice and Palliative Services provides end of life care for families in Sugar Land, Texas. They have been certified by Medicare since 2017 to support patients and their loved ones. The team holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice programs to ensure they meet high standards for safety and care. They focus on comfort when a cure is no longer the goal. Their office is located on West Airport Boulevard in Fort Bend County. Families often choose this provider because of their commitment to clear standards and professional oversight. It is a local option for those needing specialized support during a difficult time.
About TruCare Hospice and Palliative Services
This is a for-profit hospice provider. They operate as a freestanding agency. Their accreditation from the Accreditation Commission for Health Care acts as a mark of quality. This organization sends experts to check that the hospice follows strict rules. They look at how the staff manages pain and talks with families. This means the provider has chosen to go through extra steps to prove their work meets national benchmarks. The team includes 11 employees in total. This group features three registered nurses and one licensed practical nurse. They also have one volunteer available to help with patient needs. Understanding these details helps you see how the team is built to serve your family. You should know that their structure is designed to keep medical experts close to the patient at all times.
Quality Performance
What Is Hospice Care Like in Sugar Land?
Hospice care in Sugar Land focuses on managing pain and keeping patients comfortable at home. The goal is to improve quality of life for the patient and the family. A team usually visits the home to provide medical and emotional support. At TruCare, the team includes registered nurses and a licensed practical nurse to handle clinical needs. They also have a volunteer who can offer companionship or help with small tasks. Care plans are made to fit the specific needs of each person. The nurses monitor symptoms closely to prevent discomfort before it becomes a problem. The team works together to ensure every patient feels heard and safe. This approach allows families to spend their time together without worrying about the logistics of medical care. It brings peace to the home environment.
What to Ask When Choosing a Hospice Provider
Choosing the right help is a big decision for your family. You should ask questions that reveal how the team will handle your specific needs. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they coordinate with your current primary doctor. You should also ask about the role of the volunteer and how they support the family unit. Ask for details on how they manage pain medications to ensure the patient stays comfortable. It is also good to ask how they handle conversations about the end of life. These answers will show you if their values match what your family needs. Do not be afraid to ask for clarity on anything that feels confusing. A good provider will be happy to explain their process.
Preserve Your Family Stories
Capture the life lessons, memories, and wisdom of your loved ones in a private, secure way for future generations to cherish.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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Starting the End-of-Life Conversation: A Family Guide
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Some stories are worth writing down
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