ALORA HOSPICE AND PALLIATIVE CARE LLC
Provider Information
- Address
- 1205 N RAUL LONGORIA RD SUITE K
SAN JUAN, TX 78589 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 3, 2018
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ALORA HOSPICE AND PALLIATIVE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ALORA HOSPICE AND PALLIATIVE CARE LLC compares to hospices nationwide.
16.9 minutes
of nurse care per routine home care day, on average
That is the 87th percentile among hospices nationally. The national median is about 12 minutes.
30
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.9 min
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.5%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits6.9%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.4%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,597 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 8.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life8.3%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia49%
- Heart and circulatory disease14%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Alora Hospice and Palliative Care LLC
Alora Hospice and Palliative Care LLC serves the community of San Juan, Texas. This freestanding hospice provider offers specialized end-of-life support to patients and their families. They have been certified to provide Medicare services since 2018. The agency maintains accreditation through the Accreditation Commission for Health Care. This designation shows the provider meets clear standards for safety and service quality. They operate in Hidalgo County to help residents manage complex medical needs during difficult times. The staff works to offer comfort when it is needed most. Families can count on their team for consistent care in this region.
About Alora Hospice and Palliative Care LLC
This provider operates as a for-profit organization in San Juan. Since earning Medicare certification in 2018, they have served the local population. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow national safety rules. They look at clinical records and patient safety protocols. Choosing an accredited agency means a third party has verified their operations. This is a common way to measure quality. The agency employs 13 staff members to cover patient needs. This team includes one physician and six nurses. They also have one volunteer on the roster. Having a mix of medical staff helps them address different health concerns. Families should look at these details to understand how the agency is built. It helps you see how they support their patients every day.
Quality Performance
What Is Hospice Care Like in SAN JUAN?
Hospice care in San Juan focuses on comfort and relief for those facing a terminal illness. The goal is to improve quality of life while managing pain. You will find that hospice teams work together to support the whole person. This provider relies on a team of 13 employees. This group includes four registered nurses and two licensed practical nurses. One physician oversees the medical plan. A volunteer is also available to provide extra companionship. That is a small but active team. They coordinate care to ensure patients remain in their homes whenever possible. The team visits patients where they live to offer direct help. Many families find this support makes daily life much easier to manage. It helps everyone focus on time spent together.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency is a big decision for any family. You should feel comfortable asking questions before you start services. Start by asking how quickly a nurse can arrive if a problem happens at night. You should also ask how often the hospice team will visit the home. It is useful to know which medical staff will be the main point of contact. Ask how they help with pain and other symptoms. You can also ask if they have experience with specific health conditions. Do not be afraid to ask about their emergency response plan. A good provider will answer these questions clearly. They want you to feel informed and ready. Take your time to get the answers you need for your situation.
Preserve Your Family Stories
Capture memories and life lessons for future generations to cherish forever.
Start PreservingOther Hospice Providers Nearby
METHODIST HEALTHCARE HILL COUNTRY HOSPICE & FAMILY
GENTIVA
COVENANT HEALTH AT HOME WITH COMPASSUS, HOSPICE OF
STAR HOSPICE
CYPRESS BASIN HOSPICE INC
CEDAR LAKE HOME HEALTH AND HOSPICE
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.