HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1911 CORPORATE DRIVE SUITE 104
SAN MARCOS, TX 78666
Ownership Type
For-Profit
Medicare Certified Since
March 14, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)10
Volunteers1

23

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

8.6 minutes

of nurse care per routine home care day, on average

That is the 13th percentile among hospices nationally. The national median is about 12 minutes.

47

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.6 min

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.9%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.2%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits65.1%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.7%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months39.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,720 · 54th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 69.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life69.5%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia17%
  • Heart and circulatory disease29%
  • Lung and respiratory disease11%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at GENTIVA

GENTIVA serves the San Marcos, Texas area from their office on Corporate Drive. They provide hospice care for families in Hays County who need support during a serious illness. Hospice is about comfort and quality of life when a cure is no longer the main goal. This team focuses on pain relief and emotional support for your loved one. They also offer guidance to help you through the hardest parts of caregiving. It is a big step to reach out for help. But having a local team by your side makes a real difference. They work to keep your family member comfortable in their own home. That is their main job every single day. If you live in the 78666 zip code, this provider is a choice to look at for your care needs.

About GENTIVA

GENTIVA has been Medicare certified since March 14, 1996. That is nearly 30 years of experience serving patients. They operate as a for-profit provider. Some families wonder if the ownership type matters. The truth is that all Medicare-certified hospices must follow the same strict federal rules. These rules ensure that care meets a high standard no matter who owns the company. What you should focus on is how the staff treats your loved one. Do they listen to your concerns? Do they return calls quickly? These details matter more than a business structure. GENTIVA has built a long history in the community. They understand the local health systems well. This can help when you need to coordinate care or get equipment delivered to your house. You deserve a team that stays consistent and reliable throughout your journey.

Quality of Care

GENTIVA holds a perfect 5/5 star rating from Medicare. This includes a 5/5 score on the Hospice Care Index. This score looks at how well they manage pain and how they talk to families about care choices. It is a high mark that shows they focus on doing things right.

Understanding Hospice Care in San Marcos

Hospice is not a building. It is a type of care that comes to you. In San Marcos, many families choose to have hospice nurses visit them at home. This allows your loved one to stay in a familiar space. The team usually includes a nurse, a social worker, and a chaplain. They work together to manage symptoms and provide emotional support. You might worry about the cost. The good news is that Medicare pays for these services in full. This includes medicine, medical supplies, and even hospital beds. The thing is, you do not have to do this alone. Hospice teams are experts at handling the day-to-day stress of caregiving. They can help you understand what to expect as the illness moves forward. This knowledge can lower your stress and let you focus on being a family member rather than a nurse.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. You also need to know how they handle pain management at night or on weekends. It is smart to ask how often a nurse will visit your loved one each week. Another good question is how they support you as a caregiver. Do they have volunteers to sit with your family member while you run errands? Do they offer help with grief after the loss? Don't be afraid to ask these questions. A good provider will be happy to give you clear answers. They want you to feel confident in your choice. The right team will feel like a partner, not just a service provider.

Preserve Your Family's History

Your loved one has a lifetime of stories that deserve to be remembered. We provide a simple way to record their memories and wisdom for future generations to cherish.

Start Recording Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.