HospiceScout

TRANSCEND HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
8627 CINNAMON CREEK DR., STE 3021
SAN ANTONIO, TX 78240
Ownership Type
For-Profit
Medicare Certified Since
January 31, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for TRANSCEND HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what TRANSCEND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how TRANSCEND HOSPICE compares to hospices nationwide.

10.6 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

33

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.6 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.8%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.6%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits68.4%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.2%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.7%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.5%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,230 · 29th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.9%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed96.6%
  • Bowel care for patients on opioids62.5%
  • Visits in the last days of life63.9%
  • All care steps completed75.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia26%
  • Heart and circulatory disease26%
  • Lung and respiratory disease14%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Transcend Hospice

Transcend Hospice serves the San Antonio area from their office on Cinnamon Creek Drive. This freestanding hospice provider offers care to families in Bexar County. They have been certified by Medicare since early 2020. The team holds accreditation from the Accreditation Commission for Health Care. This group checks providers to ensure they meet high standards for patient safety and care quality. Getting this accreditation is a clear sign that a provider wants to do things the right way. It shows they follow strict rules for how they treat people during their final months of life.

Ownership and History

Transcend Hospice operates as a for-profit entity. They first joined the Medicare program on January 31, 2020. Many families find comfort knowing a provider has a solid track record with federal regulators. The Accreditation Commission for Health Care reviews the clinical practices of the hospice. They look at how the staff handles medicine, pain management, and family support. If a provider meets these tough goals, they receive the official seal of approval. This matters because it gives you proof that your loved one will get care that meets national benchmarks. It is one way to check if a provider is ready to meet your specific needs.

Quality Performance

Transcend Hospice earned top marks in both overall performance and quality of care according to recent federal data. These high scores reflect a strong commitment to meeting patient needs.

What Is Hospice Care Like in San Antonio?

Hospice care in San Antonio focuses on comfort and dignity for patients facing a life-limiting illness. The goal is to manage pain and symptoms while supporting the family unit. At Transcend Hospice, the team includes one registered nurse. This professional manages the medical side of care and works closely with the patient. Because they are a smaller team, they can focus on the unique needs of each person they serve. You might wonder how a small team handles all requests. They coordinate with local doctors and specialists to ensure nothing is missed. It is a focused approach that centers on the person rather than just the medical diagnosis.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice provider is a big step for any family. You should feel comfortable asking questions until you have clear answers. Start by asking how the team handles after-hours emergencies or sudden pain spikes. You also want to know how often a nurse will visit your home. Ask if they have experience with your loved one's specific diagnosis. It is also good to ask how they help family members cope with grief after a loss. These questions help you understand their daily routine. Do not be afraid to press for specific details. You deserve to know exactly how they will care for your family during this time.

Preserve Your Family Stories

Every life is full of special moments and lessons. Recording these memories now creates a lasting gift for your children and grandchildren to enjoy for years to come.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.