TOUCHSTONE HEALTH
Provider Information
- Address
- 250 W NOTTINGHAM DR STE 200
SAN ANTONIO, TX 78209 - Medicare Certified Since
- September 28, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TOUCHSTONE HEALTH compares to hospices nationwide.
7.2 minutes
of nurse care per routine home care day, on average
That is the 6th percentile among hospices nationally. The national median is about 12 minutes.
38
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.2 min
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.6%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.4%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits87.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.5%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,244 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment90.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids91.1%
- Visits in the last days of life46.7%
- All care steps completed92.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia31%
- Heart and circulatory disease21%
- Stroke12%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at TOUCHSTONE HEALTH
TOUCHSTONE HEALTH provides hospice services to residents in San Antonio, Texas. Their office is located at 613 NW Loop 410, Suite 660. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing the right team makes a big difference during a difficult time. Families in Bexar County often turn to them for support when managing symptoms at home or in a facility. They work hard to meet the unique needs of every person they serve. It is all about helping you and your loved ones feel supported every single day.
About TOUCHSTONE HEALTH
TOUCHSTONE HEALTH has been a Medicare-certified provider since September 28, 2022. Medicare certification means they meet strict federal standards for safety and care. This is a big deal for families seeking reliable help. They serve patients across Bexar County, ensuring that expert care is always nearby. The thing is, Medicare certification is not just a badge. It means they follow specific rules for how they treat pain and manage symptoms. You should feel comfortable asking them about their specific history. They are required to show you how they keep their standards high. Understanding their background helps you make a choice you can trust for your family member.
Quality Performance
Understanding Hospice Care in San Antonio
San Antonio offers many hospice options for families needing extra support. The city has a wide network of providers serving the Bexar County area. Hospice is about more than just medical help. It is about keeping your loved one comfortable in their own home. Most people do not realize that hospice care often includes emotional and spiritual support too. And it is not just for the patient. The team also helps the family cope with the changes ahead. Because of the size of the city, you have choices that fit your specific location. Take your time to look at what each provider offers. You deserve to find a team that feels like the right fit for your family.
What to Ask When Choosing a Hospice Provider
Choosing a partner for end-of-life care is a big step. You should feel empowered to ask hard questions early on. Start by asking how quickly they can respond to a call in the middle of the night. You should also ask what their specific plan is for managing pain. It helps to know how often a nurse will visit your home. And do not forget to ask about the support they offer to family members. Asking these things helps you see if their values match your own. That said, trust your gut feeling after you talk to their staff. A good provider will listen to you with patience and care.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories and wisdom to share. Finding a way to record these memories can bring peace and comfort to your whole family. Start preserving those precious moments today to ensure their voice is never forgotten.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.