HospiceScout

TOUCHSTONE HEALTH

Provider Information

Address
613 NW LOOP 410 SUITE 660
SAN ANTONIO, TX 78216
Medicare Certified Since
September 28, 2022

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care at TOUCHSTONE HEALTH

TOUCHSTONE HEALTH provides hospice services to residents in San Antonio, Texas. Their office is located at 613 NW Loop 410, Suite 660. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing the right team makes a big difference during a difficult time. Families in Bexar County often turn to them for support when managing symptoms at home or in a facility. They work hard to meet the unique needs of every person they serve. It is all about helping you and your loved ones feel supported every single day.

About TOUCHSTONE HEALTH

TOUCHSTONE HEALTH has been a Medicare-certified provider since September 28, 2022. Medicare certification means they meet strict federal standards for safety and care. This is a big deal for families seeking reliable help. They serve patients across Bexar County, ensuring that expert care is always nearby. The thing is, Medicare certification is not just a badge. It means they follow specific rules for how they treat pain and manage symptoms. You should feel comfortable asking them about their specific history. They are required to show you how they keep their standards high. Understanding their background helps you make a choice you can trust for your family member.

Quality Performance

TOUCHSTONE HEALTH holds an overall rating of 3.5 out of 5 stars from Medicare. They also earned a 3.5-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient needs. A 3.5-star rating shows they are meeting key care goals consistently.

Understanding Hospice Care in San Antonio

San Antonio offers many hospice options for families needing extra support. The city has a wide network of providers serving the Bexar County area. Hospice is about more than just medical help. It is about keeping your loved one comfortable in their own home. Most people do not realize that hospice care often includes emotional and spiritual support too. And it is not just for the patient. The team also helps the family cope with the changes ahead. Because of the size of the city, you have choices that fit your specific location. Take your time to look at what each provider offers. You deserve to find a team that feels like the right fit for your family.

What to Ask When Choosing a Hospice Provider

Choosing a partner for end-of-life care is a big step. You should feel empowered to ask hard questions early on. Start by asking how quickly they can respond to a call in the middle of the night. You should also ask what their specific plan is for managing pain. It helps to know how often a nurse will visit your home. And do not forget to ask about the support they offer to family members. Asking these things helps you see if their values match your own. That said, trust your gut feeling after you talk to their staff. A good provider will listen to you with patience and care.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories and wisdom to share. Finding a way to record these memories can bring peace and comfort to your whole family. Start preserving those precious moments today to ensure their voice is never forgotten.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.