NEW LIFE HOSPICE
Provider Information
- Address
- 7461 CALLAGHAN ROAD STE. 603
SAN ANTONIO, TX 78229 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 28, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NEW LIFE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NEW LIFE HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79.7%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,980 · 82nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 89.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life89.7%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia36%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
New Life Hospice Care in San Antonio
New Life Hospice provides end-of-life care for residents across San Antonio, Texas. Their team focuses on comfort and dignity for patients facing life-limiting illnesses. They operate out of their office on Callaghan Road in Bexar County. This team works to manage pain and support the emotional needs of those they serve. Families often find comfort in having a local team nearby. They handle the complex medical parts so you can focus on being a family member again. It is a tough time, but having support nearby makes a real difference. They have been serving the community since early 2022. Their goal is simple. They want to provide peace and quality care when it matters the most. You deserve a partner that understands the local area and the people living here. That is exactly what they aim to do every single day.
About New Life Hospice
New Life Hospice is a for-profit provider that earned its Medicare certification on January 28, 2022. Being Medicare-certified means they meet federal standards for safety and care quality. That is a big deal for your peace of mind. As a for-profit entity, they focus on efficient service delivery while still meeting strict government rules. Families should know that choosing a provider is a personal decision. You want a team that aligns with your loved one's values. They have built their reputation in a short time by following these federal guidelines closely. The thing is, not all providers are the same. You should always check their history and their current standing with Medicare. Since they are based right here in San Antonio, they are well-positioned to visit homes quickly. They are ready to step in when the need for specialized care becomes clear. It is about finding the right fit for your specific family needs.
Understanding Hospice Care in San Antonio
San Antonio is home to many hospice options, but finding the right one takes a bit of work. Most families start their search when a doctor suggests it is time for extra support. Hospice is not just about the end of life. It is really about the quality of the time you have left together. Many people think it happens only in a hospital. The truth is, most hospice care happens right in your own home. That is where patients feel most comfortable. In Bexar County, providers often coordinate with local hospitals and pharmacies to ensure you have everything you need. So, do not be afraid to ask about how they handle home visits. Some providers have larger teams that can respond faster than others. It is important to find a group that feels like a natural extension of your own family. You are in control of this process.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions before you sign any paperwork. Here are a few things that really matter:
- How quickly can a nurse get to my home in an emergency?
- What does your team do to help with pain and other symptoms?
- How do you support family members who are grieving?
- Can you explain how you handle medications and medical equipment?
The answers should be clear and direct. If someone gives you a vague answer, that is a red flag. You need a partner who is transparent about their process. Take your time to talk with them. See if they listen to your concerns without rushing you. A good hospice team will welcome these questions. They know that trust is built through open and honest communication. You are the advocate for your loved one. Make sure you feel heard throughout this entire journey.
Other Hospice Providers Nearby
PALOMA HOSPICE AND PALLIATIVE CARE
GENTIVA, HOSPICE IPU ADS
GENTIVA HOSPICE
ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS -SAN
ELARA CARING
COMPASSUS - SAN ANTONIO
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