KLARUS HOSPICE
Provider Information
- Address
- 4318 WOODCOCK DR STE 140
SAN ANTONIO, TX 78228 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 20, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KLARUS HOSPICE compares to hospices nationwide.
10.4 minutes
of nurse care per routine home care day, on average
That is the 29th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.4 min
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits82.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.5%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,089 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 53.5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment100%
- Breathing difficulty screening98.4%
- Breathing difficulty treatment96.7%
- Treatment preferences discussed100%
- Beliefs and values discussed98.4%
- Visits in the last days of life53.5%
- All care steps completed93.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia35%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in San Antonio
KLARUS HOSPICE provides end-of-life care for patients and families in San Antonio, Texas. They focus on comfort, dignity, and managing symptoms when a life-limiting illness reaches its final stages. The team works in your home or a care facility to ensure your loved one feels peaceful. They serve the Bexar County area from their office on Woodcock Drive. That is a big help for families who want to keep their loved ones in familiar surroundings. Choosing the right partner during this time is a deeply personal decision. The goal is always to improve quality of life and provide support for the whole family unit. You do not have to walk this path alone. Having professional support nearby makes a real difference when things feel heavy or confusing.
About KLARUS HOSPICE
KLARUS HOSPICE is a for-profit provider that has been Medicare certified since July 20, 2016. This means they meet federal standards for hospice care and report their performance to Medicare. Being in business for several years suggests they have a solid understanding of how to manage care in the San Antonio community. For-profit status is common in the hospice world, but it is always smart to ask how they spend their time with families. The thing is, every agency operates a bit differently. You should look at how they handle after-hours calls and how quickly they can get a nurse to your door. They are located at 4318 Woodcock Dr, Ste 140, which is their main base of operations. Take the time to talk with them about their specific care philosophy. It should match what your family values most right now.
Quality Care Rating
Understanding Hospice Care in San Antonio
San Antonio has many hospice choices, but they all share the same basic mission. Hospice is not about giving up. It is about choosing to focus on comfort rather than a cure. The care team includes nurses, aides, social workers, and chaplains. They all work together to ease physical pain and emotional stress. In a large city like this, you want a provider that knows the local resources well. Maybe you need help with medical gear or finding someone to sit with your loved one for a few hours. A good local team knows exactly who to call. And remember, you have the right to choose the provider that feels right for you. Do not feel rushed to pick the first one you see. Take a breath and focus on what your loved one needs to feel safe and cared for today.
What to Ask When Choosing a Hospice Provider
Asking questions helps you feel more in control of a difficult situation. Start by asking how they handle emergencies in the middle of the night. You need to know if a nurse can come to your house quickly at 3:00 AM. Also, ask how often a nurse will visit your home each week. Some providers visit more often than others, and that consistency really matters. Another great question is how they help the family cope with grief and stress. Do they offer counselors or support groups? Finally, ask how they handle changes in medication or sudden pain. You want a team that is proactive, not just reactive. The right team will be happy to answer these questions clearly. If they seem annoyed or vague, that is a red flag. Keep looking until you find a team that puts you at ease.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories. We can help you record their voice and stories to keep their legacy alive for future generations.
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.