JOURNEYS HOSPICE OF TEXAS LLC
Provider Information
- Address
- 4831 WHIRLWIND STE 1
SAN ANTONIO, TX 78217 - Ownership Type
- Other
- Medicare Certified Since
- November 11, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 0 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOURNEYS HOSPICE OF TEXAS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOURNEYS HOSPICE OF TEXAS LLC compares to hospices nationwide.
8.5 minutes
of nurse care per routine home care day, on average
That is the 12th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.5 min
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends1.5%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.7%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care32.1%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,783 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 44.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment60.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment90.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life44.6%
- All care steps completed76.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia48%
- Lung and respiratory disease15%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Journeys Hospice of Texas LLC
Journeys Hospice of Texas LLC provides end of life care services to families in San Antonio. They operate out of their office on Whirlwind. This provider has earned accreditation from the Accreditation Commission for Health Care. This accreditation shows their commitment to meeting high standards for patient safety and care quality. They help families manage symptoms while focusing on comfort and dignity during a difficult time. Their team works to support patients throughout Bexar County. It is a local choice for those needing hospice support in Texas.
About the Provider
This hospice has been certified by Medicare since late 2019. Their ownership is listed as other. Accreditation is a key part of their operations. The Accreditation Commission for Health Care reviews the agency to ensure they follow strict rules for clinical care and management. This process verifies that the agency maintains a high level of accountability. Families should know that this provider operates as a freestanding hospice. This means they focus solely on hospice care instead of being part of a larger hospital system. They employ six staff members to handle daily needs. This includes two registered nurses who coordinate medical care for their patients. Choosing an accredited provider gives families a clear sign that the agency undergoes regular third-party reviews to keep their services safe and consistent.
Quality Performance
What Is Hospice Care Like in San Antonio?
Hospice care in San Antonio centers on keeping patients comfortable in their own homes. The care team visits to manage pain and provide emotional support for the whole family. Because this is a freestanding agency, their small team offers focused attention. They currently have two registered nurses on staff. These nurses handle the medical tasks. They work to keep the patient stable and comfortable. The rest of the team supports daily living needs and spiritual care. This small size allows for close communication between the staff and the family members. You will find that most hospice care in this area focuses on quality of life rather than curing an illness. The goal is always to provide peace and comfort. It is a team effort every single day.
What to Ask When Choosing a Hospice Provider
Families often feel overwhelmed when picking a provider. Asking the right questions helps clear things up. Start by asking how quickly a nurse can visit if an emergency happens at night. You should also ask how the team manages pain and other symptoms. Ask if they provide help for family members who are grieving. Finally, ask what kind of support they offer on weekends and holidays. These questions help you understand if the agency fits your needs. Take your time. Get clear answers before you make a final decision.
Preserve Your Family Stories
Your loved one has a unique history. Capturing these memories creates a lasting gift for your family to cherish for years to come.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
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