HospiceScout

HOLY SAVIOR HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
3201 CHERRY RIDGE STE 205 B
SAN ANTONIO, TX 78230
Ownership Type
For-Profit
Medicare Certified Since
October 16, 2014

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOLY SAVIOR HOSPICE
RoleStaff Count
Registered Nurses (RN)13
Licensed Practical Nurses (LPN)2
Volunteers1

35

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOLY SAVIOR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOLY SAVIOR HOSPICE compares to hospices nationwide.

7.1 minutes

of nurse care per routine home care day, on average

That is the 5th percentile among hospices nationally. The national median is about 12 minutes.

153

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.1 min

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.6%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits77.4%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.1%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.4%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.9%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,528 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening93.2%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids99.3%
  • Visits in the last days of life49.6%
  • All care steps completed92.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia39%
  • Heart and circulatory disease6%
  • Lung and respiratory disease21%
  • Stroke4%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Overview of Holy Savior Hospice

Holy Savior Hospice serves families across San Antonio, Texas, from their office on Cherry Ridge. They provide end-of-life care focused on comfort and dignity for patients in Bexar County. Choosing a hospice team is a deeply personal decision. You want a group that fits your loved one's specific needs and values. This provider has been serving the community since 2014. That means they have a decade of experience in the local area. They offer medical care, emotional support, and spiritual guidance to those facing a terminal illness. Their goal is to manage symptoms so the patient can spend quality time with those they love. And that is the heart of hospice care. It is about making every day count. If you live in the 78230 area, this provider is one of the options you might consider for your family's journey.

About Holy Savior Hospice

Holy Savior Hospice operates as a for-profit organization. They first received their Medicare certification on October 16, 2014. Since then, they have worked under federal guidelines to provide hospice services to the public. For-profit status simply means they are a private business, not a non-profit entity. This does not mean they provide less care. What families should know is that all Medicare-certified hospices must meet the same federal standards. The difference usually comes down to the culture of the team and how they communicate with you. You should always feel free to ask about their specific staffing levels. Do they have a nurse available 24/7? How do they handle emergencies at night? These are the real-world questions that define your experience. They have been in business for ten years now. That longevity shows they are a stable part of the San Antonio healthcare landscape.

Quality Ratings Note

Holy Savior Hospice holds an impressive 4.5 out of 5 stars for their overall quality of care. This score comes from the CMS Hospice Care Index. It shows they are doing a great job with clinical tasks. On the flip side, their patient satisfaction score is 2 out of 5 stars. This gap suggests that while their medical care is strong, some families feel the communication or personal support could be better. Always ask them how they plan to keep you informed.

Understanding Hospice Care in San Antonio

San Antonio is a large city with many options for hospice care. Families here have access to a wide network of providers. But finding the right one can feel like a chore. The thing is, hospice is not a place. It is a service that comes to where your loved one lives. Whether they are at home or in a facility, the team travels to them. In Bexar County, you want a team that knows the local hospitals and pharmacies. This helps them get supplies and medicine to you much faster. It makes a big difference during a crisis. Most people do not realize that you can interview several providers before you decide. You are the boss of your care. Do not feel rushed into a choice that does not feel right. Take a breath. Look for a team that listens to your concerns with patience and kindness.

What to Ask When Choosing a Hospice Provider

Picking a provider is a big step. You should feel comfortable asking hard questions. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Next, ask about their staff turnover. A team that stays together often works better. You should also ask how they handle spiritual and emotional needs. Does the chaplain visit often? Is there a social worker who can help with paperwork? Finally, ask about their communication style. Will you have one main contact person? Or will you be talking to a different nurse every time? You want a team that feels like a partner. If they seem annoyed by your questions, that is a red flag. Keep looking until you find a team that makes you feel heard and supported throughout this process.

Preserve Your Family's Precious Stories

During this time, the memories you share with your loved one become more important than ever. We can help you record these stories so they last for generations to come.

Learn How to Save Your Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.