HospiceScout

HOLY SAVIOR HOSPICE

Provider Information

Address
3201 CHERRY RIDGE STE 205 B
SAN ANTONIO, TX 78230
Ownership Type
For-Profit
Medicare Certified Since
October 16, 2014

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Overview of Holy Savior Hospice

Holy Savior Hospice serves families across San Antonio, Texas, from their office on Cherry Ridge. They provide end-of-life care focused on comfort and dignity for patients in Bexar County. Choosing a hospice team is a deeply personal decision. You want a group that fits your loved one's specific needs and values. This provider has been serving the community since 2014. That means they have a decade of experience in the local area. They offer medical care, emotional support, and spiritual guidance to those facing a terminal illness. Their goal is to manage symptoms so the patient can spend quality time with those they love. And that is the heart of hospice care. It is about making every day count. If you live in the 78230 area, this provider is one of the options you might consider for your family's journey.

About Holy Savior Hospice

Holy Savior Hospice operates as a for-profit organization. They first received their Medicare certification on October 16, 2014. Since then, they have worked under federal guidelines to provide hospice services to the public. For-profit status simply means they are a private business, not a non-profit entity. This does not mean they provide less care. What families should know is that all Medicare-certified hospices must meet the same federal standards. The difference usually comes down to the culture of the team and how they communicate with you. You should always feel free to ask about their specific staffing levels. Do they have a nurse available 24/7? How do they handle emergencies at night? These are the real-world questions that define your experience. They have been in business for ten years now. That longevity shows they are a stable part of the San Antonio healthcare landscape.

Quality Ratings Note

Holy Savior Hospice holds an impressive 4.5 out of 5 stars for their overall quality of care. This score comes from the CMS Hospice Care Index. It shows they are doing a great job with clinical tasks. On the flip side, their patient satisfaction score is 2 out of 5 stars. This gap suggests that while their medical care is strong, some families feel the communication or personal support could be better. Always ask them how they plan to keep you informed.

Understanding Hospice Care in San Antonio

San Antonio is a large city with many options for hospice care. Families here have access to a wide network of providers. But finding the right one can feel like a chore. The thing is, hospice is not a place. It is a service that comes to where your loved one lives. Whether they are at home or in a facility, the team travels to them. In Bexar County, you want a team that knows the local hospitals and pharmacies. This helps them get supplies and medicine to you much faster. It makes a big difference during a crisis. Most people do not realize that you can interview several providers before you decide. You are the boss of your care. Do not feel rushed into a choice that does not feel right. Take a breath. Look for a team that listens to your concerns with patience and kindness.

What to Ask When Choosing a Hospice Provider

Picking a provider is a big step. You should feel comfortable asking hard questions. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Next, ask about their staff turnover. A team that stays together often works better. You should also ask how they handle spiritual and emotional needs. Does the chaplain visit often? Is there a social worker who can help with paperwork? Finally, ask about their communication style. Will you have one main contact person? Or will you be talking to a different nurse every time? You want a team that feels like a partner. If they seem annoyed by your questions, that is a red flag. Keep looking until you find a team that makes you feel heard and supported throughout this process.

Preserve Your Family's Precious Stories

During this time, the memories you share with your loved one become more important than ever. We can help you record these stories so they last for generations to come.

Learn How to Save Your Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.