GENTLE PARTNERS IN HOSPICE LLC
Provider Information
- Address
- 1635 NE LOOP 410, SUITE 501
SAN ANTONIO, TX 78209 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 27, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTLE PARTNERS IN HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTLE PARTNERS IN HOSPICE LLC compares to hospices nationwide.
8.6 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.6 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.1%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life71.4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits93.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.9%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,541 · 48th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 25.7% of patients or more. Most hospices score above 90 percent.
- Pain screening86.8%
- Pain assessment96.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment79.3%
- Treatment preferences discussed93.4%
- Beliefs and values discussed91.5%
- Bowel care for patients on opioids87.5%
- Visits in the last days of life25.7%
- All care steps completed75.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia22%
- Heart and circulatory disease33%
- Stroke17%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Gentle Partners in Hospice LLC
Gentle Partners in Hospice LLC serves families throughout the San Antonio area from their office on NE Loop 410. This freestanding hospice provider offers care for patients who need comfort and support. They have earned accreditation from the Accreditation Commission for Health Care. This status shows they meet high standards for safety and patient care. It is a sign of a strong commitment to quality. Their team works to provide care that fits the needs of each patient.
Understanding This Provider
Gentle Partners in Hospice LLC is a for-profit hospice that started its Medicare certification in June 2017. Accreditation from the Accreditation Commission for Health Care acts as an outside check on their operations. These groups visit offices to ensure that staff follow strict rules for medical care. They check clinical records and patient safety protocols. Families should know that this provider maintains a team of 22 employees. This group includes 11 registered nurses and 2 licensed practical nurses. They also have a physician on staff to oversee medical plans. Having this many nurses on the team allows for regular check-ins with patients in their homes. It is a clear benefit for those who need frequent medical attention or symptom management throughout the week.
Quality of Care
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio focuses on comfort for patients with life-limiting illnesses. Most care happens where the patient lives. This could be a private house or an assisted living facility. The team visits to manage pain and help with daily needs. A typical hospice team includes nurses, aides, and social workers. At Gentle Partners in Hospice LLC, the staff composition is 11 registered nurses and 2 licensed practical nurses. They also employ a physician. This mix of staff helps the team respond to changes in a patient's health. The goal is always to keep the patient as comfortable as possible. It is a team effort. You will find that hospice care here is designed to support the whole family during this transition.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a heavy task. You should ask direct questions to get the best info. Start by asking how quickly a nurse can arrive if a crisis happens at night. Ask how the team handles pain management and symptom control. You should also ask how often a nurse will visit the patient in their home. Finally, ask what support they offer to family members for emotional or spiritual needs. Keep a list of these questions when you call. Write down the answers to compare your options later. This approach helps you make a clear choice for your loved one.
Preserving Family Stories
Your family has a unique history that deserves to be remembered for years to come.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Creating a Living Will Checklist: A Hospice Care Guide
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.