HospiceScout

GENISA HOSPICE INTEGRATIVE CARE, INC.

Provider Information

Address
2819 NW LOOP 410 STE R
SAN ANTONIO, TX 78230
Ownership Type
For-Profit
Medicare Certified Since
January 13, 2023

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in San Antonio

GENISA HOSPICE INTEGRATIVE CARE, INC. serves families across San Antonio and the surrounding Bexar County area. They offer hospice services designed to provide comfort and dignity for patients facing a terminal illness. Their team works to manage symptoms while keeping the patient at home whenever possible. The goal is simple: to help families spend their time together without the stress of constant hospital visits. Choosing the right care team is a deeply personal decision for every family. Having a local provider like this one can make a big difference in how quickly they respond to your needs. They focus on the physical and emotional well-being of the patient. Their office is located right off the loop for easy access. That matters when you need a team that knows the local community well. It is all about giving you peace of mind during a very difficult season of life.

About GENISA HOSPICE INTEGRATIVE CARE, INC.

This hospice provider operates as a for-profit organization. They have been certified by Medicare since January 13, 2023. This certification means they meet the federal standards required to provide care to Medicare beneficiaries. Families should know that being a for-profit entity is common in the hospice space. What matters most is how they treat their patients every single day. You should look at their approach to pain management and family support. Since they are relatively new to the Medicare program, they are building their reputation in the community. You might want to ask them about their staff turnover or how they handle after-hours calls. These details can tell you a lot about the quality of care they provide. And remember, you are the boss of your own care journey. Always ask for a meeting with the administrator to see if their values align with yours.

A Note on Quality Ratings

Official quality ratings for this provider are not yet available from CMS. This often happens with newer providers that have not yet had enough time to participate in the full range of national reporting programs. We suggest asking the provider directly about their own internal quality measures and how they track patient satisfaction.

Understanding Hospice Care in San Antonio

San Antonio has a wide range of hospice providers available to serve the needs of local families. The hospice benefit is a Medicare entitlement. This means most people do not have to pay out-of-pocket for their hospice care. The service covers medications, medical equipment, and the time of nurses and social workers. Most families start hospice care when a doctor confirms that life expectancy is six months or less. But the reality is that many people wait too long to start. That is a shame because hospice provides so much comfort in those final months. It is not about giving up hope. It is about shifting the focus to quality of life. The thing is, you can stop hospice care at any time if you change your mind. You are never locked into a decision. Knowing that gives many families the freedom to try it out when they feel overwhelmed.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel like a heavy task when you are already tired. Start by asking how quickly a nurse can get to your home in an emergency. You want to know if they have staff on call 24 hours a day. Ask about their ratio of nurses to patients. A smaller caseload often means more time for your loved one. You should also ask how they handle spiritual or emotional support for the family. Do they have volunteers? Do they have a grief counselor on staff? These are the people who will help you through the hardest moments. And never be afraid to ask for references from other families they have served. If they are proud of their work, they will be happy to share those experiences with you. Trust your gut during these meetings. The best fit will be the team that makes you feel heard and respected.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories to share. Capture their unique voice and life story to create a lasting gift for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.