HospiceScout

ETERNA CARE HOSPICE

Provider Information

Address
8627 CINNAMON CREEK DR. STE 302W
SAN ANTONIO, TX 78240
Medicare Certified Since
May 11, 2023

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Eterna Care Hospice in San Antonio

Eterna Care Hospice serves residents across San Antonio and the surrounding Bexar County area. They offer comfort-focused care for patients facing life-limiting illnesses. Their office is at 8627 Cinnamon Creek Dr. Ste 302W in the 78240 zip code. The team focuses on managing pain and supporting the emotional needs of both the patient and their loved ones. Finding the right support can feel like a heavy task. But having a local team nearby often makes the daily journey much easier for everyone involved. They aim to provide dignity and peace during a very tender time of life. You can reach their office directly at (210) 994-5388 to learn more about how they serve the community. It is a big step to reach out, but that first call is often the most important one you will make for your family.

About Eterna Care Hospice

Eterna Care Hospice has been a Medicare-certified provider since May 11, 2023. This certification means they meet federal standards for the care they provide to patients. When choosing a provider, it helps to look at how long they have been active. While they are a newer provider, every hospice team must follow strict rules to maintain their status. The thing is, choosing hospice is not just about the rules. It is about finding a group of people who match your family's values. You should feel comfortable asking them about their specific experience in San Antonio. Do they have nurses on call at night? How do they handle emergencies? These are the real questions that matter when you are in the thick of it. Take your time to talk with them. You deserve to feel confident in the team you choose to walk this path with your loved ones.

Quality Ratings Update

CMS quality ratings for Eterna Care Hospice are not yet available. This often happens with newer providers. Since they became certified in 2023, the government has not collected enough data to give them a score yet. You might want to ask the provider directly about their own internal quality measures during your interview.

Understanding Hospice Care in San Antonio

San Antonio is a large city with many options for end-of-life care. Families here have access to a wide range of support, from large medical groups to smaller, local teams. The goal of all these providers is the same. They want to keep your loved one comfortable and pain-free. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. That said, the level of care remains consistent regardless of the setting. The team usually includes nurses, aides, social workers, and chaplains. They work together to create a plan that fits the specific needs of your family. It is easy to get overwhelmed by all the choices in a city this size. Just remember that the best provider is the one that listens to you and answers your questions with honesty and kindness.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a deeply personal decision. You should never feel rushed to pick a team. Start by asking how quickly they can respond if a crisis happens at 2:00 AM. A good provider will have a clear plan for after-hours support. Next, ask how often a nurse will visit the home. You need to know if the schedule fits your loved one's needs. Another good question is how they help with the emotional burden on the family. Do they offer grief support or counseling after the loss? Finally, ask them why they love what they do. Their answer will tell you a lot about their heart and their mission. If they seem cold or give you a scripted answer, keep looking. You want a team that shows genuine care for the people they serve. Trust your gut feeling during these talks.

Keep Your Family Stories Alive

This time of life is about more than just medical care. It is a chance to celebrate the stories, memories, and lessons that make your family unique. We can help you record and save those precious moments forever.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.