COMPLETECARE HOME HEALTH AND HOSPICE
Provider Information
- Address
- 1112 BLANCO RD
SAN ANTONIO, TX 78212 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 17, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Physicians | 1 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPLETECARE HOME HEALTH AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPLETECARE HOME HEALTH AND HOSPICE compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends18.3%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits89.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months69.2%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.7%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,779 · 74th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Completecare Home Health and Hospice
Completecare Home Health and Hospice serves families in San Antonio, Texas. This provider offers hospice support from their office on Blanco Road. They hold accreditation from the Accreditation Commission for Health Care. This group provides care to people in Bexar County. They have been certified by Medicare since early 2014. Getting help in your own home is often the goal for many families. This provider works to meet that need. They are a for-profit organization. Their team includes one registered nurse and one physician. That is a small group. You may want to call them to learn more about how they manage care. Every hospice provider has a different way of doing things. Asking questions helps you find the right fit for your loved one. They are ready to talk when you reach out.
About Completecare Home Health and Hospice
This hospice is a for-profit provider based in San Antonio. They have maintained Medicare certification for over a decade. The Accreditation Commission for Health Care reviewed their work. This group sets high standards for patient safety and service. They check that providers follow strict rules for medical care. A third party looking at their work is a positive step. It shows they care about meeting industry goals. Families should look for this stamp of approval. It suggests the team follows clear paths for pain relief and support. Their staff currently includes three employees in total. This includes one doctor and one nurse. Smaller teams can sometimes offer more personal attention to patients. You should ask how they handle after-hours calls. Knowing who answers the phone at night brings peace of mind. It is a simple step that matters a lot during a hard time.
Quality of Care
What Is Hospice Care Like in San Antonio?
Hospice care in San Antonio focuses on comfort for people with serious illnesses. The goal is to manage pain and improve quality of life. Teams in this area usually include nurses, doctors, and aides. These professionals visit patients where they live. They also offer support to family members who are acting as caregivers. This is a team effort. You can expect regular check-ins to see how your loved one feels. The team adjusts the plan as needs change. Having a doctor and a nurse on staff is a standard part of the care model. These experts work together to handle medicine and comfort measures. Some providers also offer help from volunteers or chaplains. You should ask about the full range of support offered in your specific zip code. Good care is about meeting your family where you are today.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision for any family. You should ask clear questions to understand how they work. Start by asking how quickly a nurse can arrive if a sudden problem happens. Ask what medications they cover for pain management. It is also wise to ask about their experience with your loved one's specific illness. Find out how the team communicates with your family doctor. Do they provide updates on a regular basis? Ask if they offer support for caregivers who need a break. Most hospices have a way to help with this. Finally, check if they are available on weekends or holidays. You need to know that help is there when you need it most. Write these questions down before you call them. This helps you keep track of the answers you receive.
Preserve Your Family Stories
Your family history is a gift that should last forever. Capture memories and life lessons today to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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