HospiceScout

CARING HANDS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
4115 MEDICAL DR STE 302
SAN ANTONIO, TX 78229
Ownership Type
For-Profit
Medicare Certified Since
January 1, 2020

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CARING HANDS
RoleStaff Count
Registered Nurses (RN)0
Licensed Practical Nurses (LPN)0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CARING HANDS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CARING HANDS compares to hospices nationwide.

49

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 82.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening92.7%
  • Breathing difficulty screening92.7%
  • Treatment preferences discussed97.6%
  • Beliefs and values discussed95.1%
  • All care steps completed82.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia27%
  • Heart and circulatory disease31%
  • Lung and respiratory disease13%
  • Stroke15%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.