ASPEN HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 85 NE LOOP 410 STE 605
SAN ANTONIO, TX 78216 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 5, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Licensed Practical Nurses (LPN) | 4 |
34
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ASPEN HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ASPEN HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
11.4 minutes
of nurse care per routine home care day, on average
That is the 40th percentile among hospices nationally. The national median is about 12 minutes.
347
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.4 min
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.3%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.5%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,217 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 57.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment99.8%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment99%
- Treatment preferences discussed99.6%
- Beliefs and values discussed98.3%
- Bowel care for patients on opioids99.4%
- Visits in the last days of life57.8%
- All care steps completed96.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia40%
- Heart and circulatory disease19%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Aspen Hospice and Palliative Care
Aspen Hospice and Palliative Care serves families in San Antonio, Texas. They offer end-of-life support and palliative services for those facing serious illness. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews health providers to ensure they meet high standards for safety and service. They have been certified by Medicare since June 2013. Their team works out of their office on Northeast Loop 410 to help patients in Bexar County. Choosing a hospice provider often feels like a hard decision for your family. Understanding who is nearby and how they operate helps you make a clear choice. Their status as a freestanding hospice means they focus specifically on this type of care. Being part of the local community matters when you need support quickly. You should look at all the facts before deciding on a partner for your loved one's final months.
About Aspen Hospice and Palliative Care
This is a for-profit hospice provider. They have been active in the Medicare system for over ten years. Having ACHC accreditation means an outside group checked their work against national rules. This process looks at how they manage medicine, staff training, and patient safety. It acts as a stamp of approval that they follow strict guidelines. The agency employs 34 staff members in total. This group includes 14 registered nurses and 4 licensed practical nurses. Nurses handle the day-to-day medical needs of the patient at home. These numbers show how they build their care team. Families should know that every hospice must follow federal rules to keep their certification. You can check these details to see if the staff size fits your needs. They operate as a freestanding agency. This means they are not part of a larger hospital system. They focus their full energy on hospice and palliative care services.
Quality Insights
What Is Hospice Care Like in San Antonio?
Hospice care in San Antonio focuses on comfort rather than a cure. It brings medical help and emotional support directly to your home. Most local agencies use a team approach to manage pain and symptoms. This team usually features nurses, aides, and social workers. They work together to keep the patient comfortable in their own bed. It helps families stay together during a difficult time. The staff at Aspen Hospice includes 18 nursing professionals. This allows them to provide regular check-ins and quick responses to medical changes. You can ask them how they manage weekend or night calls. Most agencies in Bexar County provide 24-hour phone support for families. This is a standard practice to ensure you have help whenever a crisis happens. The goal is to improve the quality of each day. You deserve to know who will be at the bedside when you need them the most.
What to Ask When Choosing a Hospice Provider
Picking the right hospice takes time. You should talk to a few providers before you sign any papers. Here are some questions to ask during your first meeting. First, ask how many nurses will be assigned to your loved one. You want to know who is responsible for their care plan. Second, ask how they handle pain management at night or on holidays. Emergencies do not wait for business hours. Third, ask about their experience with the specific illness your family member faces. Some teams have more training in certain areas. Finally, ask for a clear list of what services are covered by Medicare. You should understand your costs upfront. Do not feel rushed to pick the first one you call. Take a moment to listen to your needs and compare your options carefully.
Preserve Your Family Stories
Your family has a unique history that deserves to be kept safe for future generations to cherish and remember.
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