THREE OAKS HOSPICE
Provider Information
- Address
- 2100 LAKESIDE BOULEVARD, SUITE 250
RICHARDSON, TX 75082 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 23, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 29 |
58
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
377
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.9%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,316 · 62nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment99.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life62.8%
- All care steps completed98.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia32%
- Heart and circulatory disease19%
- Lung and respiratory disease9%
- Stroke8%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Three Oaks Hospice
Three Oaks Hospice provides end of life care services to families in Richardson, Texas. This provider has served the community since March 2013 from their office on Lakeside Boulevard. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient care and safety.
The team at this location includes 19 registered nurses and 3 licensed practical nurses. They also work with 29 volunteers who offer extra support to patients. These professionals focus on comfort and quality of life for those they serve. It is a local option for families in Dallas County who need support for a loved one.
Understanding This Provider
Three Oaks Hospice operates as a for-profit organization. They have been Medicare certified for over a decade. Accreditation from the Accreditation Commission for Health Care serves as an extra layer of oversight. This group checks that the agency follows strict rules for medical care and record keeping. It helps ensure that the care provided meets recognized industry standards.
Families should look at the full picture when picking a hospice. This agency shows strong performance in measures related to the actual delivery of clinical care. You might see lower marks on surveys that ask patients about their personal experiences with communication and service. Both sides of this data are important to consider. Think about what matters most to your family when reviewing these findings. Ask questions about how they handle concerns if they come up during your time together.
Quality Summary
What Is Hospice Care Like in Richardson?
Hospice care in this area focuses on managing pain and supporting families at home. Most care happens where the patient lives. This could be a private house or a residential facility. The goal is to keep the person comfortable and surrounded by their own things. You will have a team that visits on a set schedule.
The staff at Three Oaks Hospice includes 58 total employees ready to help. These teams bring medical gear and medicine directly to the patient. They also have social workers and chaplains who offer emotional support. Everyone works together to create a plan that fits the specific needs of the patient. And the volunteers provide extra companionship during long days. This team approach is standard for hospice providers across Texas.
What to Ask When Choosing a Hospice Provider
Choosing care is a big decision. Start by asking how the team handles pain management after hours. You need to know who answers the phone at night. Ask how quickly a nurse can get to your home if an emergency happens. Fast help is a priority.
Ask about the specific role of volunteers in your daily care plan. You should also ask how the agency keeps family members informed about changes in health. Find out how they handle requests for extra support. Do they offer help for grief? Good communication is the key to a smooth experience. Make sure you feel heard by the staff during your first meeting. A clear answer helps you feel ready to move forward.
Keep Your Family Stories Alive
Your loved one has a life full of stories and memories. Preserving these moments can be a comfort to your whole family during this time.
Learn MoreOther Hospice Providers Nearby
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AMERIPRIME HOSPICE LLC
ALLIANCE UNITED HOSPICE CARE LLC
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