ALLIANCE UNITED HOSPICE CARE LLC
Provider Information
- Address
- 401 S SHERMAN ST, STE 309
RICHARDSON, TX 75081 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 6, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ALLIANCE UNITED HOSPICE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ALLIANCE UNITED HOSPICE CARE LLC compares to hospices nationwide.
10.9 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.9 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.7%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months12.9%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice9.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,351 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia29%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Alliance United Hospice Care
Alliance United Hospice Care LLC serves families in Richardson, Texas. They provide hospice support for patients who need specialized comfort services at the end of life. This provider has been certified by Medicare since 2018. They hold accreditation from the Accreditation Commission for Health Care, also known as ACHC. Choosing an accredited provider means an outside group checked their work against high standards. This ensures they meet strict rules for patient safety and care quality. It is a sign of a professional team committed to their standards. They focus on providing care that helps patients stay comfortable during their final months. You want a team that follows clear rules. That is exactly what this accreditation shows.
About Alliance United Hospice Care LLC
This is a for-profit hospice agency located in Dallas County. They operate as a freestanding hospice, which means they are not part of a larger hospital system. The agency employs five people to help manage patient needs. This team includes one doctor, two registered nurses, and one licensed practical nurse. They also have one volunteer on their staff. Having a doctor and nurses on the team is important for managing pain and symptoms. Most families find comfort in knowing a medical professional is always available to help. Medicare certification means they follow federal rules for how they treat patients. Being a for-profit agency is a common model in this area. You should ask them how they use their staff to support your specific needs. They are ready to answer your questions about their daily operations.
Quality Performance
What Is Hospice Care Like in RICHARDSON?
Hospice care in Richardson focuses on comfort rather than a cure. The team comes to your home to help with daily tasks and medical needs. They manage pain and keep the patient as comfortable as possible. The goal is to improve quality of life for the patient and their family. In this area, agencies often use a team approach to cover all needs. For example, this provider uses a mix of nursing staff and a doctor to oversee care plans. They also have a volunteer who can offer extra support. This setup allows for a personal touch during a difficult time. You deserve a team that listens to your concerns. They will work with you to create a plan that fits your family. It is all about dignity and peace of mind for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel prepared before you make a final decision. Start by asking how quickly a nurse can get to your home in an emergency. Ask how they help family members cope with the stress of caregiving. You might also want to know how they handle pain management changes during the night. Ask about the specific roles of the nurses and the doctor on their team. It is helpful to ask how they communicate changes in a patient's condition to the family. Do they offer support for grief after the loss? These questions will help you see if their approach matches your family values. Take your time with these talks. You want to feel confident in the team you pick. Good communication is a sign of a strong provider.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We offer tools to help you record their stories and keep them safe for future generations.
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