DIGNITY HOSPICE
Provider Information
- Address
- 1701 NORTH COLLINS BLVD STE 2100
RICHARDSON, TX 75080 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 6, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 6 |
| Volunteers | 1 |
38
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what DIGNITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how DIGNITY HOSPICE compares to hospices nationwide.
6.8 minutes
of nurse care per routine home care day, on average
That is the 4th percentile among hospices nationally. The national median is about 12 minutes.
94
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.8 min
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life83.5%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits80.6%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.2%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)90th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,442 · 63rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 24% of patients or more. Most hospices score above 90 percent.
- Pain screening96.9%
- Pain assessment99.2%
- Breathing difficulty screening96.9%
- Breathing difficulty treatment98.3%
- Treatment preferences discussed96.5%
- Beliefs and values discussed97.9%
- Bowel care for patients on opioids84.1%
- Visits in the last days of life24%
- All care steps completed91.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia36%
- Heart and circulatory disease21%
- Lung and respiratory disease10%
- Stroke9%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Dignity Hospice in Richardson
Dignity Hospice serves families in Richardson, Texas from their office on North Collins Boulevard. This freestanding provider offers hospice care to those in Dallas County and surrounding areas. They have provided medical support to the community since 2014. The team holds accreditation from CHAP, which shows they meet high standards for patient care. Choosing a local provider helps keep care close to home. Families often find comfort in working with a team that knows the area well.
About DIGNITY HOSPICE
Dignity Hospice operates as a for-profit hospice provider. They earned their Medicare certification in May of 2014. The team includes ten registered nurses and six licensed practical nurses. They also work with one volunteer to support their patients. Accreditation from CHAP means an outside group checked their work. This group looks at how the agency manages safety and patient needs. It helps ensure they follow federal rules for medical care. Families should know that this agency has a clear history of service in the Dallas area. You can ask them about how their nurses coordinate with your primary doctor. They have been active for a decade. That is a long time in the world of home health.
Quality Summary
What Is Hospice Care Like in RICHARDSON?
Hospice care in Richardson focuses on comfort for the patient. It brings a team of experts into your home. This team usually includes doctors, nurses, and aides who work together. They focus on pain management and emotional support for the whole family. Dignity Hospice uses a team of thirty-eight total employees to manage these needs. This includes their nursing staff and other support personnel. The goal is to improve quality of life during a difficult time. You do not need to move to a hospital to get this help. Care happens where the patient lives. Most families find that having these experts on call makes the day much easier. It allows you to spend more time as a family.
What to Ask When Choosing a Hospice Provider
Picking the right hospice requires good information. You should talk to a few different agencies before you decide. Start by asking how often a nurse will visit your home. You should also ask how they handle emergencies after normal business hours. It is good to know who you will call at night. Ask them about their experience with specific health conditions. You might want to know how they work with your current doctor. Find out if they have volunteers who can sit with the patient. Ask about how they support family members who are grieving. Do not be afraid to ask for clarity on any part of their care plan. You deserve clear answers.
Preserve Your Family Stories
Your loved one has a history worth saving for the future. Capture their voice and memories now to keep them safe for years to come.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
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A Complete End of Life Planning Checklist for Families
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Starting the End-of-Life Conversation: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.