ACG HOSPICE
Provider Information
- Address
- 1101 E ARAPAHO RD STE 130
RICHARDSON, TX 75081 - Ownership Type
- Other
- Medicare Certified Since
- May 10, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 18 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 1 |
| Volunteers | 7 |
59
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACG HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE compares to hospices nationwide.
8.6 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
130
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.6 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.8%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.5%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care23.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.2%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,248 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 57.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment100%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids98.9%
- Visits in the last days of life57.5%
- All care steps completed98.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia35%
- Heart and circulatory disease10%
- Lung and respiratory disease8%
- Stroke10%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Pathway Hospice LLC in Richardson
Pathway Hospice LLC provides end-of-life care for patients in Richardson, Texas and the surrounding Dallas area. This provider focuses on comfort and dignity during a difficult life transition. They help families manage symptoms while supporting their emotional needs at home. The team works hard to ensure patients live their final days with peace. Their office sits conveniently on Arapaho Road, making them a local resource for those in North Texas. Choosing the right hospice is a big decision for any family. That is why having a provider near your home can make a real difference in how quickly they respond to your needs. Pathway Hospice LLC has been serving the area since May 2013. They bring over a decade of experience to their work with local patients. It is comforting to know they have been part of the community for a long time now.
About Pathway Hospice LLC
Pathway Hospice LLC operates under an 'Other' ownership structure. They earned their Medicare certification on May 10, 2013. This certification means they meet federal rules for quality and safety. You should feel good about that. It shows they follow strict guidelines designed to protect patients and their families. When you look into a provider, check their history. Pathway has stayed committed to these standards for many years. Most families want to know that their loved ones are in safe hands. The team at Pathway understands the weight of this responsibility. They strive to provide care that feels personal and kind. You can call them at (214) 377-9377 to learn more about their specific approach to care. Asking questions is the best way to see if they are a good fit for your family. They are ready to listen.
High Quality Care
Understanding Hospice Care in Richardson
Richardson has several hospice options, but finding the right match is vital. Hospice care is not just about medical help. It is about a whole team caring for the heart and mind, too. The thing is, most hospice care happens right where the patient lives. This could be a private house or a nursing facility in Dallas County. The team usually includes nurses, aides, and spiritual counselors. They work together to keep the patient pain-free and comfortable. And they provide support for the family throughout the entire journey. You are not alone in this. Local providers like Pathway Hospice LLC know the area well. They understand the local health systems and can help you navigate the process. Getting the right support early on makes a huge difference. Do not wait until the very last minute to reach out for guidance.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You should feel empowered to ask tough questions. Here are a few things to keep in mind during your search. First, ask: 'How quickly can your team reach our home in an emergency?' Speed matters when a loved one is in pain. Second, ask: 'How often will a nurse visit us each week?' You need to know the level of support you can expect. Third, ask: 'What kind of support do you provide for the family after a loss?' Grief is heavy, and good hospice teams offer long-term help. Finally, ask: 'How do you handle changes in the patient's condition?' You want a team that adjusts their plan as needs grow. These questions help you see if their values align with yours. Take your time to find the right fit for your family.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be kept safe. We offer a simple way to record these memories so they can be shared with future generations forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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