HospiceScout

REMARKABLE HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1700 ALMA DR STE 109
PLANO, TX 75075
Ownership Type
For-Profit
Medicare Certified Since
August 12, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for REMARKABLE HOSPICE
RoleStaff Count
Registered Nurses (RN)39
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers0

125

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what REMARKABLE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how REMARKABLE HOSPICE compares to hospices nationwide.

9.2 minutes

of nurse care per routine home care day, on average

That is the 17th percentile among hospices nationally. The national median is about 12 minutes.

224

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.2 min

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.5%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.8%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.7%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.8%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.1%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.4%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,725 · 59th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 50.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment99.8%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life50.4%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer9%
  • Dementia40%
  • Heart and circulatory disease19%
  • Lung and respiratory disease16%
  • Stroke5%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Plano

Remarkable Hospice provides end-of-life care for families living in Plano, Texas. They focus on comfort, dignity, and support during a very difficult time. Their team operates out of their office on Alma Drive in Collin County. They help patients manage pain while supporting their loved ones through the final stages of life. The thing is, choosing the right hospice is a deeply personal decision. It requires looking at how a team handles medical needs and emotional support. This provider has been serving the community since 2016. They bring years of experience to the families they serve in the North Texas area. Finding the right fit matters. You need a team that listens well and acts fast when symptoms change. Remarkable Hospice offers a specific approach to care that might be exactly what your family needs right now.

About REMARKABLE HOSPICE

Remarkable Hospice is a for-profit organization. They earned their Medicare certification on August 12, 2016. Being certified means they meet federal standards for hospice care. That is a big deal. It ensures they follow strict rules for safety and quality. Families should know that for-profit status is common in the hospice industry today. It does not change the core mission of comfort care. What really matters is how they treat your loved one every single day. They have a 5-star quality of care rating from CMS. This score looks at how they handle pain, breathing issues, and other symptoms. On the flip side, their patient satisfaction score is currently lower. It sits at 2 out of 5 stars based on recent surveys. This gap between clinical care and patient experience is worth noting. Ask them how they are working to improve their communication with families.

Quality Performance Summary

Remarkable Hospice holds a perfect 5/5 overall rating and a 5/5 rating for quality of care. This means they are excellent at handling medical symptoms. However, their patient satisfaction score is 2/5. Use this information to guide your questions about how they talk to families.

Understanding Hospice Care in PLANO

Plano has many choices for hospice care. Families often feel overwhelmed by the sheer number of options in Collin County. The most important thing to remember is that hospice is about quality of life. It is not about giving up. It is about choosing comfort over hospital trips. Most hospice care happens right where the patient lives. That could be a private home, an assisted living center, or a nursing facility. The team visits the patient on a regular schedule. They also provide an on-call nurse for emergencies at night or on weekends. And, they offer support for the whole family, including grief counseling. Many people think hospice is only for the very last few days. Actually, you can start care much sooner. Early enrollment helps patients get the most out of the support available. It allows the team to build a real relationship with your loved one.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you pick. Start by asking these four questions during your first meeting:

  • How quickly can a nurse get to our home if we have an emergency?
  • Can you tell me how you handle pain and other uncomfortable symptoms?
  • What specific training does your staff have to support family caregivers?
  • How do you measure and improve your communication with families?

Listen closely to the answers. Do they sound scripted, or are they truly listening to your worries? A good provider will be patient. They will want you to feel comfortable before you sign any paperwork. Never feel rushed into a decision. You are the advocate for your loved one. Take your time. Trust your gut feeling after you talk with their team members.

Keep Their Stories Alive

Your loved one has a lifetime of wisdom and memories to share. Preserving these stories can be a beautiful way to honor their journey while finding peace for your family.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.